About this role
Job summary
An exciting opportunity has arisen for the role of Stores Supervisor within SWFT CS based at Heritage House, at Warwick Hospital.
The successful candidate must be able to lead a team in a fast -paced environment. Stock control/Materials Management experience essential. Candidates must be able to demonstrate good attention to detail and ability to organise and prioritise workload. Recording and monitoring of stock levels and being adaptable to systems used within the dept.
The successful candidate will report to the Assistant Head of Stores and Supply Chain. They will assist in providing an effective and professional service that delivers ongoing cost efficiencies/benefits in line with the departmental objectives.
The successful candidate must be an excellent communicator, and confident in handling customer and supplier queries and at times is a physical role and requires the handling and moving of heavy roll cages and packages.
Whilst this role is based at Warwick Hospital, Materials Management services are provided at other sites throughout the Trust and so a driving license is essential.
Main duties of the job
To provide a comprehensive range of administrative support to the Assistant/Head of Stores and Supply Chain ensuring that capacity is maximised and waiting deliver times are met. The post holder will be key member of the specialty and divisional management team and will be required to complete a range of duties as directed by the Assistant/Head of Stores and Supply Chain. The post holder will be supervisor of the Main Stores and Material Management team and providing support to the Theatre Stores team.
The role requires liaison with all stakeholders involved in the delivery of Materials Management and Stores related activity including working with internal and external providers. Regular attendance and participation at meetings will be required.
The role is on site with the team in Warwick.
About us
SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick, Stratford upon Avon, George Eliot, University Hospital of Coventry and Warwickshire and St Cross (Rugby) hospitals; estates and facilities management at Warwick, Stratford upon Avon and Ellen Badger hospitals, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.
Subject to the Company and individual's performance, an annual discretionary bonus will be awarded.
There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.
A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.
There is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.
Job description
Job responsibilities
Co-ordinator Duties
Arrange short notice cover within the management team sickness and communicate changes to relevant personnel. Reallocating specific duties as required maintaining service cover.
Authorise and record annual leave, study leave and professional leave, informing the Assistant/Head of Stores and Supply Chain.
Authorised signatory for Health Roster.
Ensure sickness absence is recorded, reported and managed appropriately.
Provide a full range of administrative provision to the Assistant/Head of Stores and Supply Chain. Assist in the management of complaints, reported incidents, Trust wide audits and monitoring for governance and responses to freedom of information requests as appropriate.
Working with the Assistant/Head of Stores and Supply Chain, oversee the effective management of the Materials Management/Stores team and Theatres Store team.
Attend daily/weekly corporate meetings and other meetings as instructed on behalf of the Assistant/Head of Stores and Supply Chain.
Organise meetings as required, producing agendas, notifying attendees, taking notes and distributing information. Support action plans and ensure appropriate follow up.
Working closely with the Procurement Department and Theatres department.
Human Resources
Co-ordinate departmental recruitment processes liaising with recruitment as necessary.
In conjunction with recruitment ensure all new starters receive an appropriate company induction and co-ordinate departmental orientation. Record and monitor mandatory and development training and study record for administration staff.
Ensure all Human Resources policies and procedures are adhered to and to take informal and formal action where necessary
Undertake staff appraisals and support professional and personal development, in particular seeking opportunities for leadership development
General Duties and Responsibilities
Ensure that the rotas accurately reflect the structure of the Teams and making sure annual leave is covered.
Manage the authorisation and allocation of access rights for starters, leavers and staff changes.
To support the Assistant Head of Stores and Supply Chain to resolve urgent issues.
Any other reasonable duties required by the Assistant Head of Stores and Supply Chain.
Report to the Assistant Head of Stores and Supply Chain on key performance indicators.
Strategy & Business Planning
Manage own workload independently, addressing issues, concerns and problems as appropriate.
Understand National and departmental speciality specific policies, procedures and requirements, and to make appropriate judgements and allocations accordingly.
Take part and support the Assistant Head of Stores and Supply Chain, working to help deliver trust and divisional targets such as CIP targets and specialty level of objectives.
Skills and Training
Support in the development of SOPs, operational policies and business cases to promote standardisation of practice, service development and changes in service delivery.
Demonstrate self-awareness and acknowledgement of own limitations. Lead the administration teams and promote and facilitate personal and career development opportunities for staff.
Design and prepare reports and monitoring tools as required using electronic programmes as appropriate
Policies and Procedures
On-going review and updating of the policies and procedures.
Implements changes to policies and procedures which impact across a range of administrative and clerical services
Communications
Internal: Liaison with Clinicians, General Managers, Assistant General Managers, Recruitment team, Workforce Information Officer/ESR Manager, Human Resources Managers, Postgraduate Medical Education staff, Switchboard, Support Services, Estates staff, Payroll Services, Occupational Health, Medical Secretaries, Booking staff, Project teams, IT Department, Information Department, Supplies Department and Finance as required.
External: Suppliers, George Eliot Hospital, Wye Valley Hospital, and others within the Group.
Ability to present and explain complex and conflicting information in a clear and concise manner which is appropriate for the audience and easily understood.
The ability to diffuse and mediate with clinical and non-clinical staff as required. Escalate to the General Manger or Head of Stores and Supply Chain when appropriate.
Person Specification
Qualifications
Essential
- Minimum of a Diploma qualification or equivalent
- Evidence of continuing personal and professional development
Desirable
- Knowledge or experience equivalent to Degree Level including Management/leadership qualification
Experience
Essential
- Staff management and leading a team
- Knowledge of Inpatient and Outpatient booking services and how these support specialities
Desirable
- Budget management - including monitoring expenditure and identifying savings
- Experience of developing business cases
- Operational management experience across a range of specialities
Skills
Essential
- Understanding of National NHS priorities and policy.
- Good interpersonal, oral and written skills including chairing meetings and report writing.
- Numerate with excellent analytical skills/ability
- Excellent problem-solving skills
- Advanced IT skills with Microsoft office
- Demonstrate confidence to liaise with all levels of staff across the Trust
Desirable
- Ability to negotiate with and influence staff at all levels
Personal Qualities
Essential
- Well organised and able to meet deadlines
- Ability to work under pressure in a challenging environment
- Able to apply a flexible approach to changing demands
- Self-motivated with a positive attitude to work
- Attention to detail and able to maintain high standards
- Able to manage sensitive and distressing information and manage conflict
Other
Essential
- Able to work hours to suit the need of the job, there will be evening and early meeting.
- Ability to work across the Trust on different sites.
- Driver / Car owner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SWFT Clinical Services Ltd
Address
Heritage House
MILLERS ROAD
WARWICK
CV34 5AE
United Kingdom
Employer's website
https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)