About this role
Job summary
Come and join our friendly, growing team!
As the first point of contact for many of our patients each day, you will play a vital role in providing a reassuring, high-quality experience.
We are looking to recruit 2 part-time positions and the hours are 8am - 1pm Monday - Friday.
Main duties of the job
We are looking for an experienced and precise Phlebotomist to join our friendly general practice team. In this vital role, you will be the face of our morning clinics, performing venepuncture for a diverse patient demographic. You will ensure blood samples are collected efficiently, accurately recorded, and safely prepared for laboratory transport. Working closely with our GPs, nursing team and allied healthcare professionals, you will provide the foundations for chronic conditions care.
About us
We are a friendly, welcoming and forward-thinking GMS training practice located on the outskirts of Rushden in a purpose-built medical centre opened in 2006.
We currently serve approximately 14,000 patients and are supported by:
- 9 GP Partners/Doctors
- Clinical Pharmacist
- 3 Nurse Practitioners
- 2 Treatment Room Nurses
- 1 Healthcare Assistant
- 2 Nursing Associates
- First Contact Physiotherapy
- Paramedic Home Visiting Service
- Daily Paediatric Nurse Clinics
- Social Prescribing and Care Coordination services
Our Practice Manager works alongside an experienced Operations Manager, supported by an administrative team of 8 Receptionists and 7 Administrator/Secretaries.
We are proud to be
- A consistent QoF performer
- A GP training practice hosting GP Trainees and Cambridge University Medical Students
- A provider of GP Enhanced Access services
- A practice delivering family planning and minor surgery clinics
Most importantly, we have a strong and supportive team culture. We are committed to investing in staff development and creating a positive working environment where individuals can thrive.
Job description
Job responsibilities
The following are the core responsibilities of the Phlebotomist in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.
a. Obtain patient consent for the collection of a blood sample
b. Perform venepuncture in accordance with practice protocols
c. Maintain accurate patient records on the clinical IT system and ensure specimens are ready for onward transportation
d. Ensure the correct labelling, packaging and storing of samples
e. Effective use of the specimen log, resolving any discrepancies
f. Ensure samples are sent to the laboratory in a timely manner
g. Maintain effective liaison with the NHS Trust laboratory staff
h. Work collaboratively with the nursing team, seeking guidance when necessary for patient related matters
i. Be an integral part of the general practice team
j. Act as a chaperone as required
k. Ensure clinical waste is removed from clinical areas and sharps bins are replaced in accordance with the organisations IPC Policy
l. Work within national and local protocols where these exist
m. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children
n. Support the administrative team on an as-required basis
o. Undertake all mandatory training and induction programmes
p. Contribute to and embrace the spectrum of clinical governance
q. Maintain a clean, tidy, effective working area at all times
r. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Has worked in a primary care environment
- Understanding of infection prevention and control measures
Qualifications
Essential
- Relevant qualification in venepuncture
- Good standard of general education
- There may need to be proof of any courses or training qualifications commensurate with the post
Other
Essential
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
Clinical Knowledge and skills
Essential
- Able to perform venepuncture
- Ability to work within own scope of practice and understanding when to refer to colleagues
- Clinical IT system user skills and the ability to record accurate clinical notes
- Understanding of safeguarding adults and children
Desirable
- Broad knowledge of clinical governance
- Understanding of the chaperone procedure
Personal Qualities
Essential
- Ability to follow legal, ethical and clinical policy and procedure
- Knowledge of and ability to work to key policies and procedures
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Excellent communication skills and effective in communicating and understanding patient needs
- Sensitive and empathetic in distressing situations
- Punctual and committed to supporting the team effort
- High levels of integrity and loyalty
- Clear, polite telephone manner
- Flexible and cooperative
Desirable
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Competent in the use of MS Office and Outlook
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Good organisational skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Harborough Field Surgery
Address
160 Newton Road
Rushden
Northamptonshire
NN10 0GP
United Kingdom
Employer's website
https://www.harboroughfieldsurgery.nhs.uk/ (Opens in a new tab)