About this role
Job summary
Are you organised, customer-focused and looking to build a career in People and Culture?
We're looking for a proactive and enthusiastic People & Culture Assistant to join our supportive team. This is a fantastic opportunity to gain experience across a wide range of HR and workforce activities whilst supporting colleagues across the North East and North Cumbria.
Working arrangements: Hybrid, with a minimum of two days per week in the office and additional attendance to meet service needs.
We're looking for someone who
- Has experience working in a busy administrative environment.
- Is highly organised with excellent attention to detail.
- Has strong customer service and communication skills.
- Is confident using Microsoft Office and electronic systems.
- Can manage competing priorities and work to deadlines.
- Enjoys working collaboratively as part of a team.
- Is committed to providing an excellent service to managers and employees.
Main duties of the job
As a People & Culture Assistant, you will play an important role in supporting the whole People & Culture Team. You'll help deliver an efficient, responsive and high-quality service by managing employee records, processing workforce changes, supporting payroll activity, maintaining systems and assisting colleagues with a variety of people-related queries.
This is a busy and varied role where no two days are the same. You'll work closely with HR professionals, managers and employees, helping to ensure our people processes run smoothly and accurately.
Important information
NENC ICB does not hold a Skilled Worker sponsorship licence and is unable to provide visa sponsorship for this position. Applicants must have the right to work in the UK without requiring employer sponsorship.
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Job description
Job responsibilities
- Providing administrative support across all areas of the People & Culture Team.
- Acting as a first point of contact for employee and manager enquiries.
- Managing shared mailboxes and responding to routine queries.
- Maintaining accurate employee records and workforce systems.
- Processing changes and transactions on ESR (Electronic Staff Record).
- Supporting payroll-related processes and ensuring deadlines are met.
- Assisting with recruitment, onboarding and employment administration activities.
- Supporting report production, workforce audits and compliance activity.
- Supporting staff benefit schemes and other people-related processes.
- Handling confidential information professionally and appropriately.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent level experience
- Experience of working in a busy office environment
- Recent experience of HR administration work
- Experience of working within an NHS HR role.
- Knowledge of NHS Jobs and Electronic Staff Records systems.
Desirable
- Experience of payroll work.
Physical Skills
Essential
- Standard keyboard skills and knowledge of Microsoft Office
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East & North Cumbria ICB
Address
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Employer's website
https://northeastnorthcumbria.nhs.uk/ (Opens in a new tab)