About this role
Job summary
We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Main duties of the job
Responsibilities
- Greet and welcome visitors in a warm and professional manner.
- Answer and direct phone calls with excellent phone etiquette.
- Manage incoming correspondence, including emails and postal mail.
- Perform clerical duties such as data entry, filing, and maintaining records.
- Assist with scheduling appointments and managing calendars.
- Maintain an organised reception area, ensuring it is tidy and presentable.
- Support administrative tasks as required
Skills
- Proficient in office management and administrative procedures.
- EMIS Experience
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent verbal and written communication skills.
- Familiarity with computerised systems for data entry and record keeping.
- Coding
- Strong attention to detail and accuracy in all tasks performed.
About us
The Alton Practice is a long-established GP surgery providing high-quality, patient-centred primary care to our diverse local community. Our team is committed to delivering accessible, compassionate, and clinically excellent healthcare for people of all ages. We take a holistic approach to patient wellbeing, offering a wide range of services.
We are a supportive, forward-thinking practice that values teamwork, continuous improvement, and the professional development of our staff. By joining The Alton Practice, you will become part of a friendly, dedicated team working to improve health outcomes and provide outstanding care to our community.
Job description
Job responsibilities
- Greet and welcome visitors in a warm and professional manner.
- Answer and direct phone calls with excellent phone etiquette.
- Manage incoming correspondence, including emails and postal mail.
- Perform clerical duties such as data entry, filing, and maintaining records.
- Assist with scheduling appointments and managing calendars.
- Maintain an organised reception area, ensuring it is tidy and presentable.
- Referrals
- Task
Person Specification
Qualifications
Essential
- GCSE
Desirable
- Previous experience in GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Alton Practice
Address
208-210 Roehampton Lane
Wandsworth
SW15 4LE
United Kingdom
Employer's website
https://www.altonpractice.com/ (Opens in a new tab)