About this role
Job summary
An exciting opportunity has arisen to join our friendly workforce team as a Payroll Administrator.
Are you a great administrator with excellent organisation skills ?
Dealt with payroll previously ?
Do you love excel/numbers, attention to detail, deadlines ?
Working alone as well as part of a team ?
If you can answer 'yes' to the above then we have the perfect job for you, working with a great, supportive team !
Please note the earliest start date for this position is 1st February 2026.
Main duties of the job
The role of the Workforce Payroll Administrator will be to maintain accurate, confidential employee information within the Electronic Staff Record (ESR) to facilitate precise payroll calculations within strict deadlines.
You will collaborate with the wider Workforce team to collate and deliver efficient administrative services, ensuring high quality support.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and Join us !
Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs please contact [email protected]
Job description
Job responsibilities
Assist managers and employees with the completion of workforce/payroll documentation.
Daily monitoring of the payroll inbox, ensuring all queries are dealt with in a timely manner.
To identify and propose process improvements to improve efficiency
To ensure that all relevant adjustments are entered within deadlines and within correct authorisation and audit controls
To ensure accurate and authorised contracts, salaries and working patterns are recorded within strict deadlines
To ensure production and analysis of monthly reports and support managers in robust audit as needed
To perform regular data audits of employee data held in all systems, identifying and resolving discrepancies.
To support managers to resolve staff queries, working closely with service based Workforce & Management Secretaries and Line Managers
To ensure accurate information to enable payment of salaries within deadlines
To ensure all relevant policies and procedures are understood and correctly applied, specifically around Agenda for Change
To enter data relevant to pay into ESR system
Produce regular and ad hoc reports on request, either from ESR directly or via Excel.
Assisting Navigo departments e.g. Performance, in collation and input of monthly data requests.
To ensure controls and audits are undertaken to assure accurate records are maintained
To ensure staff changes are correctly reflected in ESR and communicated to our payroll provider
To support with ensuring accurate attendance records for sickness and absence are maintained
To manage and maintain data within the ESR system and electronic employee files
To ensure information held on staff is up to date, accurate and complies with the Data Protection Act
To establish a work pattern to ensure pre-determined deadlines are met.
To identify and act upon priorities to ensure the accuracy of the ESR system, Workforce documentation and payroll inputs
To resolve all queries and ensure answers are communicated, liaising between the Workforce team to resolve any employee concerns
Send out Inter-Authority Transfers via ESR to request the verification of previous NHS continuous service dates.
Inputting accurate employee and candidate personal information onto ESR verifying and monitor its compliance with equal opportunities and best practice.
Be conversant with pay scales and annual leave entitlement and be able to calculate and explain these to managers and staff.
To undertake any other tasks linked to payroll, which are commensurate with the level and responsibilities of the post such as salary sacrifice and lease car authorisations.
Plan own workload in order to meet ongoing and regular priorities in the role and able to respond to ad hoc demands within the department and for colleagues
General
To provide general HR information to managers, staff and the general public on request.
To provide consistent, accurate and timely response to all requests for HR service, either by telephone, email or face to face.
Contribute to the development and continual improvement of the HR Service.
Prepare and collate paperwork in line with Navigo policies and procedures and current legislation.
Maintain and input on databases for all areas of HR administration / record keeping.
Ensure all correspondence is accurate and timely.
Be familiar with relevant employment law issues and be aware of changes to the law.
Assisting managers and employees with the completion of workforce documentation.
Dealing with ad hoc queries from managers, staff and wider organisation
Develop constructive working relationships with staff members and promote effective communications at all levels.
Person Specification
Qualifications
Essential
- NVQ III or equivalent in Administration (or able to demonstrate equivalent competencies acquired over time)
- Functional skills level 2 (maths and English) or GCSE 9-4 (maths and English)
Desirable
- CIPD qualification or willing to work towards
- Payroll qualification
Experience
Essential
- 1 years payroll administration experience or use of electronic staff record (ESR) system
- Experience of working in a fast paced role
- Ability to prioritise, work on own initiative and work to tight deadlines to meet competing demands
- 1 years admin experience with a history of maintaining accurate data information
Desirable
- Previous experience of working in administrative role
- Previous experience of payroll administration
Knowledge
Essential
- Electronic staff records systems (ESR)
- Computer literacy with experience of MS Office, particularly Word, Excel and Outlook, Internet.
- Work to high degree of accuracy
- High standard of written and verbal communication skills in line with legislation, policies and procedures
Desirable
- Skills and experience in a large multi-faceted organisation
Additional Criteria
Essential
- Team working
- Evidence of managing conflicting priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Navigo Health and Social Care CIC
Address
Navigo House
Hybrid based
Grimsby
DN32 0QE
United Kingdom
Employer's website
https://navigocare.co.uk/ (Opens in a new tab)