About this role
Company Description
Cheney Brothers recognizes the prosperity of our company is built on the efforts of our employees. We offer a high-impact, supportive culture enabling immensely talented people to be brilliant at what they do. Our Cheney Brothers family of over 4,000 dedicated associates have access to world-class leadership and learning experiences, comprehensive benefit packages and endless opportunities to grow their career. We know the best way to back our customers is to back our people. Join our innovative family of industry leaders who never stop investing in the future.
Job Description
We Deliver the Goods
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose
The Warehouse Returns Manager selects, scans, stocks, credits, and removes products to ensure that the warehouse is providing customers with exceptional service and quality. Monitors returns, processes returned/damaged product, and restocks/repackages product within the warehouse.
Major Functional Responsibilities
- Oversees the daily workflow of the Warehouse Returns employees.
- Hires and trains new Warehouse Returns employees.
- Conducts performance evaluations that are timely and constructive.
- Verifies and performs quality checks of pick-up slips to product received from customers.
- Processes credits and ensures that paperwork balances are completed accurately.
- Maintains various forms and logs; analyzes data and creates reports.
- Scans in product information of products received.
- Processes product for restocking, destruction, or return to vendor.
- Implements various vendor policies to corresponding returned products.
- Inspects and prepares product for return to appropriate locations.
- Sorts items according to flow line or pick area; restocks and repacks product as needed.
- Creates solutions to unique returns scenarios and finds opportunities to improve processes.
- Performs other duties as assigned
- Complies with all policies and standards
Required Qualifications
Required Education
- High School Diploma/GED or Equivalent Experience
Work Experience
- 1 - 3 Years warehouse and/or distribution work experience.
- 6 Months - 1 Year supervisory experience.
Required Qualifications
- Foodservice distribution or related industry experience.
- Experience with AS400.
- Experience operating heavy machinery, including forklift, electrical pallet jack, and high reach truck.
Preferred Qualifications
Licenses and Certifications
- Forklift Certification
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review:
- (1) our EEO Policy;
- (2) the "EEO is the Law" poster and supplement; and
- (3) the Pay Transparency Policy Statement.