About this role
We are seeking a proactive and customer-focused Field Service Engineer with strong technical expertise in heavy plant, construction equipment, or similar machinery. The successful candidate will be responsible for carrying out inspections, servicing, diagnostics, maintenance, repairs, and commissioning activities while ensuring maximum machine availability and minimising customer downtime. The ideal candidate will have proven fault-finding and diagnostic skills, a strong understanding of mechanical, hydraulic and electrical systems, and the ability to work independently at customer sites.
They will be an excellent communicator who can build lasting customer relationships, provide technical advice, identify developing defects, and recommend preventative maintenance solutions to enhance equipment reliability. Candidates should demonstrate a strong commitment to health and safety, quality standards, and continuous improvement, whilst maintaining high professional standards and representing the Liebherr brand positively at all times. Your Responsibilities Carry out inspections, servicing, diagnostics, commissioning, maintenance and repairs on machinery and equipment at customer sites, and within the depot when required.
Accurately diagnose faults and implement effective repairs to minimise machine downtime and maximise customer productivity. Commission machines and attachments, complete customer handovers, deliver basic operator familiarisation, and ensure all commissioning documentation is completed accurately. Develop and maintain strong working relationships with customers, operators, supervisors and maintenance personnel, providing a professional and responsive service. Proactively identify developing faults, wear trends and maintenance requirements, providing recommendations to prevent breakdowns and improve equipment reliability.
Identify housekeeping, contamination, operational and maintenance issues that may impact machine performance, and offer practical solutions to reduce unplanned downtime. Produce detailed inspection and service reports, clearly outlining findings, recommended corrective actions and opportunities to improve equipment performance. Ensure all work is completed in accordance with manufacturer specifications, company procedures and industry best practices. Process warranty and return parts correctly, ensuring they are cleaned, packaged and labelled to the required standard.
Work collaboratively with depot-based support teams and provide assistance to fellow engineers as required. Maintain a safe working environment by complying with all health, safety and environmental policies and procedures. Conduct customer courtesy visits and proactive fleet inspections to identify potential issues, prevent failures and improve machine availability. Contribute to continuous improvement initiatives that enhance operational efficiency, service delivery and the overall customer experience. Maintain exceptional standards of professionalism, including personal presentation, company vehicle condition and equipment care, while acting as a positive ambassador for the Liebherr brand at all times.
Your Profile
The successful candidate will ideally possess: Recognised engineering apprenticeship to NVQ Level 3 (or equivalent). Experience in a Field Service Engineer, Plant Fitter or similar engineering role. Proven fault-finding, maintenance and repair experience on mechanical, hydraulic and electrical systems. Experience working in a customer-facing environment. Good IT literacy and ability to complete reports accurately. What we Offer The opportunity to join a globally recognised, industry-leading manufacturer renowned for innovation, quality, and engineering excellence.
A stable, secure, and supportive working environment with opportunities for long-term career development. Competitive salary and comprehensive benefits package. Ongoing training, professional development, and opportunities to enhance your skills and knowledge. The chance to work as part of a collaborative and customer-focused team dedicated to delivering exceptional service. Have we awoken your interest? Then we look forward to receiving your online application.
If you have any questions, please contact Aleksandra Szczepanska. One Passion. Many Opportunities. The company Location Liebherr-Rental Ltd. Unit 12 Evolution S60 5WG Sheffield United Kingdom (GB) Contact Aleksandra Szczepanska [email protected]