About this role
Join our dynamic team as a Customer Service Representative at our Lake St. Louis, United States location. We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences and contributing to our company's success.
- Answer incoming phone calls and assist customers with their inquiries
- Take and process customer orders accurately and efficiently
- Prepare food items, including making pizzas, as per company standards
- Handle cash transactions and maintain accurate records
- Provide outstanding customer service to ensure customer satisfaction
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations
- Assist with various tasks as needed, including lifting up to 25 lbs.
- Adhere to company policies and procedures at all times
- Excellent communication skills with the ability to interact professionally with customers
- Strong attention to detail and accuracy in order processing
- Ability to multitask and work efficiently in a fast-paced environment
- Flexible schedule with availability to work weekends and holidays
- Basic computer proficiency for order entry and processing
- Positive attitude and friendly demeanor
- Team player with a willingness to assist colleagues as needed
- Ability to follow directions and adhere to company standards
- Problem-solving skills to address customer concerns effectively
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Previous customer service experience is preferred but not required
- High school diploma or equivalent is preferred
All your information will be kept confidential according to EEO guidelines.