About this role
This role is for you if you have the below
Educational qualifications
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.
- Master's degree in Information Technology or Business Administration (preferred).
- Formal training in Microsoft 365, Cloud Technologies, Collaboration Platforms, or Enterprise Infrastructure Management is desirable
Work experience
- 6–8 years of experience in Microsoft technologies, Enterprise Messaging, Collaboration Platforms, and Cloud Infrastructure Administration.
- Minimum 5 years of hands-on experience managing and supporting Microsoft 365 (Office 365) environments in large enterprise settings.
- Experience administering and optimizing core Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, and Microsoft Entra ID (Azure AD).
- Proven experience in tenant administration, platform governance, compliance, and security management.
- Experience managing Microsoft 365 migrations, upgrades, and transformation initiatives.
- Strong background in incident management, service requests, problem management, and operational support.
- Experience working with global teams and managing enterprise collaboration and productivity platforms.
- Experience in implementing Microsoft 365 security, compliance, and governance best practices.
The ideal candidate will
- Act as a Subject Matter Expert (SME) for Microsoft 365 services and platform operations.
- Manage the day-to-day administration, governance, and optimization of the Microsoft 365 environment.
- Ensure high availability, performance, and reliability of Microsoft 365 services.
- Lead platform administration activities across Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
- Manage tenant configurations, user lifecycle management, licensing administration, and service health monitoring.
- Lead troubleshooting and resolution of complex Microsoft 365 incidents and service disruptions.
Educational qualifications
- Bachelor’s degree in Computer Science, Information Security, Information Technology, or a related field.
- Master’s degree in Cybersecurity, Cloud Computing, or Information Systems is preferred.
- Equivalent practical experience may be considered for exceptional candidates.
- Work experience
- 5.5–7 years in cloud security operations and engineering with progressive responsibility in securing enterprise cloud environments across AWS and Azure.
- Oversee enterprise-scale cloud security architecture, policy governance, and security operations across AWS and Azure environments.
- Lead implementation and management of cloud-native security controls including IAM, security groups, network segmentation, and encryption services.
- Manage day-to-day cloud security operations including monitoring, alert triage, incident response, and remediation coordination across AWS and Azure platforms.
- Drive cloud security posture improvement using CSPM tools (Wiz, Prisma Cloud, or similar); identify misconfigurations, prioritize findings, and track remediation to closure.
- Lead cross-functional teams in cloud security operations, vulnerability management, and compliance initiatives aligned with security standards.
- Drive adherence to defined SLAs and KPIs across cloud security operations; track, report, and continuously improve operational metrics and service delivery standards.
- Manage and track security incidents, service requests, and change management activities through ITSM/ticketing platforms such as ServiceNow, ensuring timely updates, escalations, and closures.
- Architect secure cloud networking solutions: design VPC/VNet topologies, implement transit gateways, Azure Firewall, AWS Network Firewall, and Network Virtual Appliances (NVAs).
- Coordinate security incident response across global teams; develop and refine playbooks, SLAs, and escalation procedures for cloud environments.
- Develop and maintain executive dashboards presenting cloud security metrics, risk posture, and compliance status to senior leadership.
The ideal candidate will
- Demonstrate solid understanding of cloud security architectures across AWS and Azure, with a strong grasp of Zero Trust principles and defense-in-depth strategies.
- Design secure cloud topologies, define security governance workflows, and guide risk-based access controls.
- Produce clear SOPs, runbooks, security assessment reports, and technical design documents for cloud environments.
- Collaborate with compliance, architecture, DevOps, and operations teams to ensure security by design.
- Drive continuous improvements via automation, Infrastructure as Code (IaC), and actionable security metrics.
- Effectively manage day-to-day security operations while balancing strategic initiatives and stakeholder expectations.
- Demonstrate ability to define, monitor, and drive SLA/KPI compliance across security operations, ensuring consistent and measurable service delivery.
Mandatory Certification Required
(At least one required; multiple strongly preferred)
Core Certifications
- AWS Certified Solutions Architect – Associate
- AZ-500 – Microsoft Certified Azure Security Engineer – Associate
- Wiz Certified Cloud Fundamentals
Preferred Advanced Certifications
- AWS Certified Security – Specialty
- Microsoft Certified: Cloud and AI Security Engineer Associate
- Certified Cloud Security Professional (CCSP)
- Certified Information Systems Security Professional (CISSP)
Technical Skills Required
Cloud Security
- Good working knowledge of AWS security services: IAM, Security Groups, NACLs, AWS Config, GuardDuty, Security Hub, CloudTrail, KMS, AWS WAF.
- Good working knowledge of Azure security services: Azure AD/Entra ID, NSGs, Azure Firewall, Microsoft Sentinel, Key Vault, Azure Policy, Defender for Cloud.
- Proven experience leading cloud security assurance programs, compliance audits, and governance frameworks across AWS and Azure.
- Experience with CSPM tools (Wiz preferred; Prisma, Aqua Sec etc.) for posture management, automated compliance, and vulnerability remediation.
Technical Skills Required
Cloud Networking and Architecture
- Hands-on experience designing AWS VPC architectures: security groups, NACLs, transit gateways, VPC peering, PrivateLink, and Direct Connect.
- Proficiency with Azure Virtual Networks (VNets), NSGs, Azure Firewall, User-Defined Routes (UDRs), Application Gateway, and ExpressRoute.
- Understanding of hybrid cloud connectivity, micro-segmentation, and secure network architectures across AWS and Azure.
- Familiarity with Zero Trust architecture principles and cloud-native security design patterns.
Security Operations & Analytics
- Hands-on experience managing day-to-day cloud security operations including monitoring security alerts, triaging incidents, and coordinating remediation activities across AWS and Azure.
- Strong ability to perform security assessments, configuration reviews, and compliance checks within AWS and Azure environments.
- Experience investigating findings in cloud environments, conducting root cause analysis, and implementing preventive controls.
- Proficiency in reviewing and responding to security findings from CSPM tools (Wiz, Prisma Cloud, or similar) and ensuring timely resolution within defined SLAs.
- Experience working with ITSM/ticketing tools such as ServiceNow to log, track, prioritize, and close security incidents and service requests in line with defined SLAs and KPIs.
DevSecOps & Automation
- Familiarity with Infrastructure as Code (Terraform, CloudFormation, ARM templates) and integrating security controls into IaC pipelines.
- Understanding of CI/CD security integration, container security (Docker, Kubernetes), and API security.
- Experience with automation scripting (Python, PowerShell, Lambda, or Azure Functions) to support and improve security operations.
Behavioral / team skills
- Strong communication and stakeholder management skills, including ability to explain complex security concepts in simple terms.
- Analytical mindset with strong problem‑solving and decision‑making skills.
- High level of ownership, accountability, and attention to detail.
- Ability to handle multiple priorities in fast‑paced cloud and security environments.
- Collaborative mindset with a willingness to mentor junior team members.
- Proactive, structured, and self-driven approach to work.
- Strong documentation and presentation abilities.