Career Development Manager - Center for Student Engagement - UTK @ University of Tennessee

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

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Reporting to the Director of Professional and Career Development, the Career Development Manager position facilitates professional development and business communication opportunities for Haslam College of Business (HCB) undergraduate students. In particular, the Career Development Manager supervises the Career Development Coordinator and the Business Communication Studio Coordinator This requires considerable judgment and appropriate problem-solving approaches with independent authority to make core decisions regarding student development initiatives.

This role will lead the strategic design and development of student-focused programs and services that will expand the professional development of HCB students. As part of these services, the PDC coordinators will supervise and train student workers, graduate assistants, or peer mentors. This position may meet individually and in groups with students. The position is part of the PCD leadership team that leads strategic planning and oversight.

Strategic Leadership, Supervision, and Administration

• Supervise professional staff and provide support and feedback to PCD Director
• Contribute to creation and facilitation of departmental leadership objectives to ensure most effective operations of the department, analyze long-term impact of decisions and plans, and establish and evaluate standards of performance; affect changes in office policy in collaboration with Director; represent Director at campus meetings and events when needed
• Strategically engage with internal and external topic experts to make complex decisions around curriculum and programmatic design to continually evaluation and enhance quality
• Contribute to annual budget by identifying needed resources and associated costs to implement strategic vision for student support initiatives and providing recommendations to Director
• Resolve any larger issues that are elevated by Career Development Coordinator and Business Communication Studio Coordinator
• Use effective collaboration and consensus building skills to manage collaborative relationships with college and campus partners.

Program Development and Support

• Create and implement new career programming & initiatives that meet the evolving career development needs of business students
• Act as primary liaison for Professional & Career Development team in the student development subcommittee
• Provide oversight support of peer consultant service delivery.
• Collaborate with HCB departments and campus units on collaborative career programming

Assessment, Data, and Marketing

• Collect and analyze data to make informed decisions regarding programmatic development, design, delivery, and outcomes
• Identify success metrics and trends of students participating in professional development and career programming to guide future needs and best practices
• Implement and maintain assessment and reporting of key performance indicators and success metrics related to student career development and curriculum. Regularly sharing metrics with Director and other college/campus units regarding student career development programs, initiatives, and trends
• Identify potential marketing needs and communicate with Career Development Coordinator appropriately

Teaching & Curriculum

• Oversee the BUAD 492 internship course
• Stay abreast of current best practices in undergraduate teaching, workforce development, and course design to identify ways to implement these practices into the curriculum

Additional unit, campus, and professional development activities and support

• Collaborate with other HCB and campus units on career-related efforts
• Conduct career coaching support to students as needed
• Participate in professional development activities to ensure professional growth and knowledge needed to provide effective leadership; participate in various local, state, regional, and national organizations such as SOACE and NACE

Required Qualifications

• Education:
• Master’s degree in education, Counseling, Business, English or related field
• Experience:
• Minimum of five years’ full-time experience in education, preferably in a university setting. Graduate assistantship experience counts as .5 FTE.
• At least three years’ experience working with students, employees or clients in 1:1 setting or teaching environment.
• Program development and assessment experience.
• Familiarity with business communication (ie: resumes, cover letters, executive summaries)
• Knowledge, Skills, Abilities:
• Ability to lead a team and supervise professional staff.
• Strong interpersonal skills and the ability to create and maintain working relationships and build professional networks.
• Ability to be adaptable and flexible
• Strong critical thinking and problem-solving ability.
• Ability to ability to advocate for students from all backgrounds with a proven commitment to diversity, equity and inclusivity
• Excellent communication skills, both verbal and written.
• Demonstrated ability to set and achieve goals. Be results driven.
• Program and/or curriculum design and development
• Proven ability to develop and execute outcomes and assessment plans to improve program delivery
• Knowledge of course technology (ie: Canvas, Blackboard)
• Knowledge of Microsoft Office

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Experience:
• Experience working with undergraduate business students preferred.
• Curriculum development experience preferred.
• Knowledge, Skills, Abilities:
• Knowledge of Career Services software (i.e.: CSO, Handshake, Simplicity, 12Twenty)
• Knowledge of Gallup Clifton Strengths

Work Location

• Location: Knoxville, TN
• Onsite

Compensation and Benefits

• UT market range: 12
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before [DATE]

• Resume
• Cover Letter

About The College/Department/Division

The Center for Student Engagement creates innovative opportunities for students to build connections and create community through meaningful involvement, personal development, and co-curricular learning to enhance their volunteer experience.

Additional Information on all postings provided by UTK