About this role
Key Responsibilities
Systems Administration
- Administration of user records and profiles, ensuring timely and accurate additions, changes and deletions.
- User controls (periodic) reporting for compliance and management
- Platform workflows, approval logic, associated metadata management, and reporting
- Configuration management of various functions or modules within the platforms
- Change management procedures related to all platform administration functions
- Testing of platform releases and changes/additions where relevant
- Provide training and support to users and business stakeholders on using these systems as needed
- Compliance and Documentation:
- Ensure all vendor documentation is complete, accurate, and up to date.
- Monitor and enforce compliance with company policies and industry regulations.
- Understand and ensure compliance and risk related regulations are adhered to in vendor data operations.
- Understand controlled environments and workflows.
Relationship Management
- Serve as the primary point of contact for users and business stakeholders, addressing inquiries and resolving issues promptly
- Work directly with and provide other functional teams (Finance, Technology, etc) support regarding the relevant systems.
- Reporting and Analysis:
- Prepare regular reports on relevant metrics where required
- Provide regular management updates on activities, competition / market intelligence, and pipeline of go-forward projects for review.
- Hybrid role (3 days a week in office required)
Experience
- Minimum of 2-4 years of experience in systems administration one of the platforms in scope.
- Experience with system administration and compliance processes.
Skills
- Knowledge of industry regulations and compliance standards in procurement operations.
- Knowledge of controlled environments and workflows.
- Strong attention to detail and organizational skills.
- Strong data entry skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and collaboratively in a team environment.
- Strong English communication skills (written and spoken) with the ability to explain issues and remedies.