About this role
ABM (NYSE
ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates.
Benefit Information
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Pay: $100,000 – $125,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
Essential Functions
- Partnering, consulting, advocate, and communicating with key existing client management and internal stakeholders
- Identifying, planning, and executing growth strategies and tactics for existing clients.
- Assist in the retention/re-bid RFP process with current customers.
- Support and assist operations with tracking and recording all escalations within our existing client base.
- Account visitation with operations to identify additional opportunities.
- Presenting information to the client during key meetings and reviews. Facilitate the QBR/CBR process with operations.
- Facilitate internal growth through cross selling and expansion.
- Possess knowledge of ABM full suite of services and capabilities to ensure we are enabling awareness to our customers.
- Expected to meet and exceed fiscal quota.
Required Skills
- Ability to communicate and present effectively to all levels including executive.
- Ability to present to groups.
- Strong knowledge and experience in account management within the facilities services industry.
- Successful track record in selling and/or growing large, complex accounts required.
- Build relationships with existing clients to maintain present sales and to facilitate add-on business and services.
- Represent Company at local or regional conferences or at National meetings and trade organizations.
- Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area.
- Proficient in Microsoft Office or related software
- Knowledge of assigned territories
Minimum Requirements
- Minimum of 5 years of relevant professional experience.
- Bachelor’s degree preferred or equivalent level of professional experience.
- Minimum of 4 years of major account experience.
- Minimum of 2 years of experience in the services sector.
- Ability to travel up to 50%