About this role
The Senior Director â QA/QC will lead all aspects of quality assurance and quality control for our data center projects, ensuring compliance with international quality standards and regulatory frameworks. This role requires deep expertise in quality management, inspections, and compliance assurance for mission-critical construction projects. The incumbent will work closely with engineering, construction, commissioning, and operations teams to drive quality excellence, minimize defects, and ensure adherence to global best practicesKEY ACCOUNTABILITIES:
- Develop, implement, and enforce QA/QC frameworks based on ISO 9001, TIA-942, Uptime Institute, and LEED certifications.
- Ensure full compliance with data center construction quality requirements, reducing defects and maximizing operational efficiency.
- Establish standardized quality management protocols to ensure project consistency and risk mitigation.
- Develop supplier and subcontractor quality assurance programs, ensuring alignment with company standards.
- Conduct periodic site inspections and audits, ensuring adherence to project specifications and quality benchmarks.
- Lead root cause analysis and corrective action processes, ensuring quality issues are identified and rectified.
- Oversee third-party quality audits and certifications, ensuring seamless compliance with industry regulations.
- Monitor quality control documentation, testing procedures, and compliance records, ensuring project transparency.
- Establish early detection mechanisms for quality deficiencies, implementing proactive risk mitigation strategies.
- Drive continuous improvement programs, embedding lessons learned and global best practices into future projects.
- Implement AI-driven quality monitoring, digital inspection tools, and predictive analytics for real-time issue resolution.
- Develop training programs for project teams, suppliers, and subcontractors, ensuring high-quality execution standards.
- Lead the integration of BIM-based quality assurance tools, digital twins, and automated defect tracking systems.
- Utilize AI-powered predictive modeling to anticipate quality risks and prevent failures before they occur.
- Drive technology adoption in site inspections, material testing, and quality tracking, ensuring data-driven decision-making.
QUALIFICATIONS & EXPERIENCE
- 20+ years of experience in quality management, inspections, and compliance assurance within data centers, mission-critical facilities, or industrial infrastructure.
- Proven leadership in QA/QC governance, defect prevention, and international compliance standards.
- Extensive experience in ISO 9001, Uptime Institute Tier Certifications, TIA-942, LEED, and NFPA compliance.
- Strong expertise in risk mitigation, root cause analysis, and process improvement methodologies.
- Hands-on experience in AI-driven quality monitoring, BIM-integrated quality control, and digital inspection technologies.
- Strong leadership in cross-functional collaboration, quality training programs, and performance benchmarking.
- Proficiency in Procore, Autodesk BIM 360, AI-driven defect analysis tools, and digital inspection platforms.