About this role
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.
The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.
About the Role
At Four Seasons Astir Palace Hotel Athens (ranked No. 27 in the World’s 50 Best Hotels), we are seeking a dedicated and detail-oriented Night Supervisor to join our Housekeeping Team in a permanent capacity.
Reporting to the Assistant Housekeeping Manager, this role is responsible for overseeing the overnight housekeeping operation, ensuring that all public areas, back-of-house spaces, and assigned guest areas meet the exceptional standards of Four Seasons. You will supervise the night cleaning team, conduct inspections, and contribute to a safe, clean, and welcoming environment across the resort.
What You Will Do
- Supervise and support the Night Housekeeping team to ensure the highest standards of cleanliness and presentation.
- Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.
- Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.
- Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.
- To provide a friendly and professional service that always exceeds guests’ expectations.
- To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department's personal appearance standards.
What You Bring
- Previous experience in a Housekeeping Supervisor or similar leadership role within a luxury hotel or resort environment.
- Strong understanding of housekeeping operations, quality standards, and guest service.
- Excellent attention to detail and commitment to cleanliness and presentation standards.
- Ability to lead, motivate, and support a team during overnight operations.
- Good organizational and communication skills.
- Ability to work independently and make sound operational decisions.
- Knowledge of health, safety, and housekeeping procedures.
- Good command of the English language.
- European Passport or legal right to work in Greece.
What We Offer
- Competitive Salary and comprehensive Benefits Package.
- Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services.
- Ticket Restaurant monthly allowance of €100.
- Complimentary Nights at Four Seasons Hotels & Resorts worldwide.
- Employee Recognition Program.
- Opportunities for Global Travel through Task Forces and Transfers.
- Access to Four Seasons global Training & Development programs.
Schedule & Contract
- Permanent position – 5 working days per week, 2 days off.
- Night shift position.
- Schedule may vary according to operational needs.
- Flexibility to work weekends and public holidays is required.
If you are passionate about maintaining exceptional standards and enjoy leading teams during overnight operations, we would love to hear from you.