About this role
We are currently seeking a Transport Team Leader (Linehaul) to join DHL eCommerce Malaysia!
The Transport Team Leader (Linehaul) will proactively track performance data, motivate, and engage team members through effective communication and regular monitoring / support to achieve targets and objectives.
Essential Duties and Responsibilities
Linehaul Operations
- Assist supervisor in the day-to-day operations activities in relation to the backhaul, linehaul and process requirements
- Manage and coordinate trucks for standby, inbound, outbound and priority.
- Execute and ensure linehaul plans according to the set times schedules and maximize bay utilization to ensure all process are accurate and on time.
- Monitor loading bay availability, progress, utilization and coordinate with Hub’s loading team to avoid / minimize delays.
- Understand the sorting process and pattern for better linehaul schedule and adjustment.
- Identify and plan for consolidation of route or reroute truck to achieve high utilization of truck space and high dispatch volumes by close communicate with Loading Team.
- Prepare truck manifest and completed the truck with seal before departure.
- Generate Operation Report and ensure accuracy of data entry.
- Identify problems and take immediate corrective action.
Driver and Vendor Management
- Lead and engage with drivers according to set key performance indicators (KPI) and execute SOP
- Ensure vendors and drivers are well informed and updated with truck’s routes changes.
- Periodic track and monitor truck Movement to identify, report and act on abnormal / non compliances journey
- Close Follow up with vendors on delays, breakdowns, or driver issues by identifying new timeline and well-informed respective depot/hub
- Report repeated problematic driver or vendor problems to superior.
- Prepare schedule for driver break
Safety, Incident and Exception Management
- Promote safe working policies and ensuring adherence to transport regulations, vehicle maintenance schedules, and workplace safety policies
- Report incidents and accidents to superior
- Keep stakeholders well and timely informed to any delays, accident or breakdown issues.
- Ensuring idling is kept at minimum possible level.
- Assist in ensuring maintenance requirements of facility, vehicles, equipment and infrastructure, are carried out in accordance with regional guidelines and company's requirements.
Leadership
- Lead and guide the linehaul team on KPI and SOP implementation.
- Assign tasks and monitor team performance.
- Conduct daily briefings.
- Promote accountability, teamwork, safety, and responsibility.
Desired Skills / Qualifications
- 3 - 5 years relevant in logistic field.
- Good Communication in Bahasa. Fluent in English will be an added advantage.
- Leadership Skills.