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Senior Research Scientist, Derin @ Surgo Health

London, England, GBOnsiteFull-time
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About this role

Surgo Health is building the Behavioral Intelligence layer for healthcare — revealing why people behave as they do, predicting what they will do next, and helping organizations make the decisions that change outcomes. A Public Benefit Corporation grounded in two decades of global health experience, Surgo generates foundational behavioral data that reveals the unseen why and builds the AI products that powers decision-grade insights at population scale — equipping healthcare organizations, funders, and public agencies to act on what actually shapes health outcomes: people's beliefs, motivations, and barriers.

From predicting who will enroll and remain in a clinical trial, to understanding what drives treatment decisions, to designing more effective health programs, Surgo brings the missing human layer into decisions traditionally made with clinical data alone. Backed by 40+ peer-reviewed publications and trusted by partners including the Gates Foundation, J&J, Takeda, Pivotal Ventures, and the Clinton Health Access Initiative, Surgo is building a future where healthcare organizations don't just understand human behavior, but anticipate it — making healthcare more personal, precise, and effective for everyone.

  • Role Summary Derin is a behavioral science-backed, AI-powered adaptive research platform built for healthcare that conducts in-depth interviews to reveal the unseen “why” behind health decisions - with the depth and rigor of expert-led research, at unprecedented scale and speed.
  • As a Senior Scientist on the Derin team, you'll innovate on the science behind how Derin asks questions, how we prove it works, and how we keep respondents safe.
  • You'll partner closely with Engineering, Product, and Client Engagement to take Derin from a breakthrough product to the category-defining standard for behavioral data collection.
  • Accelerate the science of Derin conversational design, ensuring the product can serve many clients and use cases.
  • Deliver on the scientific roadmap for Derin's interviewing brain: how it probes, prioritises, and adapts.
  • Build industry-leading respondent safeguarding to IRB and healthcare standards.
  • Perform validation studies on Derin Publish peer-reviewed papers, white papers, and client-ready evidence.
  • Build and maintain the rubrics, annotations, and eval pipelines we use to judge Derin performance.
  • Provide expert guidance to your colleagues; in turn, continuously learn and adapt the product based on the needs of your colleagues.

Skills

conversational designrespondent safeguarding

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