About this role
The HR & Payroll Administrator provides efficient, accurate and responsive administrative support across the employee lifecycle, with particular responsibility for coordinating payroll and recruitment processes. The role acts as the key administrative link between PFEW and its outsourced payroll provider, ensuring employee and payroll information is accurate, complete and submitted within agreed deadlines. The postholder will also coordinate recruitment processes from vacancy approval through to appointment and onboarding, while providing high-quality administrative support to the wider HR team.
Payroll Administration Coordinate the monthly payroll process, collating, checking and submitting accurate payroll information to the outsourced payroll provider within agreed deadlines, including starters, leavers, contractual changes, absence and other relevant payroll changes. Act as the day-to-day point of contact with the payroll provider, responding to queries, investigating discrepancies and errors, and ensuring appropriate corrective action is taken. Check payroll reports and information received from the provider, working with HR and Finance colleagues to ensure changes have been processed accurately and maintaining appropriate payroll records and audit trails.
Respond to employee payroll queries, liaising with the payroll provider where necessary and escalating more complex matters appropriately. Recruitment and Onboarding Support the Talent & Reward Manager with recruitment processes from vacancy approval to appointment, including preparing and posting advertisements, arranging interviews, communicating with candidates and maintaining accurate recruitment records. Prepare offer documentation and contracts, undertake pre-employment processes and coordinate onboarding activities to ensure new starters receive an efficient and professional experience.
Where required, support managers throughout the recruitment process, providing guidance on recruitment processes and ensuring appropriate documentation is completed. HR Administration and Employee Lifecycle Provide comprehensive HR administration across the employee lifecycle, including starters, contractual changes, family leave, absence and leavers, preparing correspondence and working with the Data and Systems Analyst to provide accurate information to ensure they can keep HR records and systems updated accurately and promptly.
Manage the HR Mailbox and act as a first point of contact for routine HR enquiries, responding directly where appropriate and referring advisory or more complex matters to the relevant HR colleague. Team Support Provide administrative support for employee relations activity, including arranging meetings, preparing correspondence and documentation and taking notes where required. Support wider HR and L&D activities, projects and team priorities as required, contributing to an efficient and responsive HR and L&D service. NB Please note that these duties and responsibilities are not exhaustive and may be changed from time to time in line with the reasonable requirements of the Police Federation and as directed by the line manager, on behalf of the CEO.