About this role
Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.
- The internship will focus on aspects of IT Operations, specifically Service Desk Operations, ServiceNow Workflow Development, and ServiceNow Data Cleanup.
- The selected candidate will work alongside existing team members to achieve assigned project goals outlined by supporting management team.
- The candidate will be able to gain exposure to business involvement on a global platform while building relationships and meeting project deadlines.
- Service Operation Responds to internal customers to resolve their technology problems.
- Enters and manages Incident and Service Request tickets in ServiceNow (IT Service Management Application).
- Asset Management Uses ServiceNow to maintain and track IT assets and inventories.
- Performs other related duties as required or assigned.