About this role
Lead a dedicated team helping individuals with developmental disabilities build meaningful lives, access resources, and thrive in their communities. Schedule: Monday - Friday 8:00am-5:00pm. The Support Coordinator Supervisor I provides leadership and program oversight for targeted case management services across three counties, supporting individuals with developmental disabilities in pursuing their goals and accessing the services and resources they need.
This role guides and develops Support Coordinators, promotes high-quality, person-centered services, and ensures program operations meet applicable regulatory, contractual, and documentation requirements. This is a great opportunity for someone who enjoys leading and mentoring a team, strengthening service delivery, and making a meaningful difference in the lives of individuals and families. You’ll help Support Coordinators navigate complex needs, build their professional skills, and connect individuals with community-based resources while ensuring program quality and compliance.
Lead, train, supervise, and evaluate Support Coordinators while supporting effective time management and professional development. Oversee targeted case management services across three counties, ensuring quality, consistency, and compliance with state regulations and contractual requirements. Review and approve Individual Support Plans, assessments, budgets, amendments, and supporting documentation. Provide guidance to staff on case management practices, administrative rules, regulations, and community resources.
Coordinate case assignments, transitions, and transfers of individuals between counties and service areas. Collaborate with regional partners and attend meetings to stay informed of program updates, requirements, and changes. Prepare and maintain documentation for audits and reviews and support ongoing program quality. Participate in Individual Support Plan meetings and provide direct coverage for Support Coordinators when needed. Travel between locations to provide program oversight, staff support, and operational coverage as needed. Maintain a safe, professional work environment and apply approved crisis intervention techniques in accordance with certification and organizational protocols.