About this role
Job summary
We have 2 temporary opportunities for Ward Administration posts within the Ward setting the QE hospital.
Ward 516 has a part-time post which is 18.25 hours per week for 12 months and Ward 513 and 518 has a full-time post which is 37.5 hours per week for 6 months, working across both wards.
The post holders will be expected to support systems and processes in the team and underpin the smooth running of the office. It is, therefore, essential that you possess excellent organisational and communication skills.
Main duties of the job
The role involves managing correspondence, maintaining accurate records, arranging and minuting meetings, ordering essential supplies, supporting workforce administration processes, coordinating communications with internal and external stakeholders, and ensuring ward information systems are maintained accurately and confidentially. The post holder works closely with clinical and management teams to support the efficient day-to-day running of the ward and contributes to the continuous improvement of administrative systems and processes.
By undertaking a wide range of administrative duties, the Ward Administrator enables clinical staff to focus on delivering safe, effective and patient-centred care while ensuring compliance with Trust policies, governance requirements and operational standards.
Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information) is essential.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
Please Note : For a detailed job description for this vacancy, please see attached Job Description
Person Specification
Qualifications
Essential
- *Good general education, including GCSE English and Maths (Grade A--C / 9--4).
- *NVQ Level 3 in Business Administration or equivalent administrative experience.
Desirable
- *IT qualification such as ECDL.
- *RSA Level 3 typing or equivalent experience within administrative environment.
Experience
Essential
- *Experience working with the public and delivering high quality customer service.
- *Experience using Microsoft Office applications (Word, Excel, Outlook).
- *Experience using IT systems for data entry and information retrieval.
- *Experience working in a busy, fast paced environment.
- *Understanding of confidentiality, data protection and information governance requirements.
Additional Criteria
Essential
- *Previous experience working in an administrative role, preferably within a health or care setting.
- *Ability to maintain confidentiality and handle sensitive patient or service related information appropriately.
- *Experience of coordinating meetings, clinics, or service activities.
- *Experience of diary management or appointment scheduling.
- *Ability to plan, prioritise, and manage own workload to meet deadlines and service requirements.
- *Ability to meet the travel requirements of the role, including cross site working between Trust locations (e.g. Queen Elizabeth, Heartlands, Good Hope, and Solihull Hospitals).
- *Ability to work under pressure and manage competing deadlines while maintaining accuracy and attention to detail.
- *Commitment to working to a high professional standard, demonstrating reliability, integrity, and initiative.
- *Willingness to learn, develop, and participate in training, appraisal, and personal development opportunities.
Desirable
- *Understanding of the importance of patient centred care and the role of clinical administration in supporting patient pathways.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)