About this role
Job summary
Join our Pharmacy team at University Hospitals Birmingham NHS Foundation Trust as a Senior Pharmacy Administrator and play a key role in supporting the smooth running of our services. This is an excellent opportunity for an experienced administrator who enjoys working in a busy environment, supporting colleagues and making a positive difference through effective organisation and teamwork.
You will bring your administrative expertise, initiative and problem-solving skills to a varied role where no two days are the same.
We are looking for someone who is organised, proactive and adaptable, with excellent communication and IT skills, strong attention to detail and a commitment to confidentiality and compassionate service. If you enjoy taking responsibility, managing competing priorities and working collaboratively to support colleagues and service users, we would welcome your application.
For further details please contact Louisa Knowles, Advanced Pharmacist for Technical Services, [email protected]
Main duties of the job
As Senior Pharmacy Administrator, you will provide comprehensive administrative support to the Pharmacy Department, helping ensure the smooth and efficient delivery of services. You will organise and prioritise daily workloads, allocate tasks and provide day-to-day support to the Pharmacy Team.
Key responsibilities include managing diaries and meeting arrangements, preparing correspondence and reports, handling telephone and other enquiries, maintaining accurate and confidential staff records, supporting recruitment and staff administration, processing locum shifts and purchase orders, and coordinating office resources and facilities. You will also support the introduction of new systems and working practices, contribute to service development and provide cover for colleagues when required.
You will need excellent organisational, communication and IT skills, with the ability to manage competing priorities, meet deadlines and use your initiative to resolve routine and non-routine issues. Attention to detail, discretion and a clear understanding of confidentiality are essential. You should be comfortable working under pressure, handling sensitive enquiries with professionalism and compassion, and building positive working relationships with colleagues and stakeholders. The successful candidate will be proactive, reliable, flexible and committed to supporting an effective administrative service.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
Please Note : For a detailed job description for this vacancy, please see attached Job Description
Person Specification
Qualifications
Essential
- Good General Education (e.g. GCSEEnglish and Maths A-C/ 4-9 orequivalent)
- RSA level II or equivalent experience
- Business Administration NVQ level 3or equivalent experience in anadministrative environment
Experience
Essential
- Experience of dealing with the Public/Customer service experience
- Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving
- Experience of working with a range of Microsoft Office packages (e.g.Word, Excel and Outlook)
- Knowledge of dealing with non routine issues such as problem solving for an area of work
- Full understanding of Information Governance and Patient Confidentiality
Desirable
- Previous experience of transcribing formalminutes
- Experience of using Trust IT systems
- Experience of working in a busyenvironment
- Experience of working in Healthcare
Additional Criteria
Essential
- Flexible approach to work
- Demonstrates care and compassion
- Team Player
- Conscientious
- Demonstrates reliability, motivationand commitment
- Ability to travel to other Trust sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
32-34 Melchett Rd
32 - 34 Melchett Road
Kings Norton
West Midlands
B30 3HY
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)