Practice Manager @ The Village Surgery

Job summary

This exciting opportunity has become available following the announced retirement of our current Practice Manager. We are aiming for a start date in January 2027 to ensure a smooth transition.

The Village Surgery is a traditional GMS practice operating from a health centre in Timperley, a suburb of Altrincham. We are extremely proud of our loyal patient base; we care for up to four generations of the same family and have a very stable practice population. We are also delighted to have achieved a rating of Good in all areas on our recent CQC inspection (13/07/2026).

Our Vision: We aim to remain a trusted cornerstone of health and wellness in the community. Through a balance of traditional values, innovation, and training, supported by a cohesive team, we will deliver compassionate care for generations to come

To apply for this role, please submit your CV along with a covering letter detailing your relevant experience, your salary expectations, and why you are the ideal fit for The Village Surgery [email protected]

Main duties of the job

We are seeking a highly motivated, strategic, and experienced Practice Manager to lead our dedicated team and oversee the safe, effective operational management of the practice.

Recently, a highly experienced member of our internal staff was promoted to Deputy Practice Manager. A key element of this role will be working closely alongside them as an effective management team. This will involve providing mentorship and helping to train the Deputy Practice Manager as they settle into their new responsibilities. Supported by the GP Partners, the Deputy Practice Manager, and the Office Manager, you will be able to focus on strategy, compliance, finance, and continuing our tradition of excellent patient care.

About us

• List Size: 7,827 patients
• Clinical System: EMIS Web
• Contract: GMS practice
• Performance: High QOF achievement
• Services: Electronic prescribing, online prescription requests, and appointment booking
• Our Mission & Core Commitments Our mission is to provide safe, patient-centred healthcare to our local community. We are a traditional family practice that truly knows and values our patients, seamlessly combining these trusted foundations with innovation:
• Traditional, Patient-Centred Care: We believe in the enduring value of the traditional family doctor, prioritizing continuity of care to treat every patient as an individual.
• Uncompromising Patient Safety: We are deeply committed to evidence-based medicine and rigorous safety standards.
• Equality of Access: We declined a digital-only front door to ensure fair, inclusive, and equitable access for every member of our community.
• Embracing Innovation: We continuously adopt new technologies and modern clinical systems to streamline the patient journey.
• A Cohesive, Supportive Team: Exceptional care begins with valued staff. We foster a collaborative, multidisciplinary ,and positive working environment.
• Committed to the Future: As a proud accredited training practice, we actively train GP Trainees and are deeply committed to developing the future primary care workforce.

Job description

Job responsibilities

• Strategic Leadership: Work with the GP Partners to develop and implement the practices strategic vision, maximizing income, optimizing services, and identifying areas for innovation.
• Team Development & Mentorship: Work collaboratively with the newly appointed Deputy Practice Manager, providing ongoing training, guidance, and support to foster a strong management partnership.
• Financial Management: Maximizing QOF/Enhanced Services income, quarterly claims
• Operational & HR Management: Lead the non-clinical team, overseeing recruitment, appraisals, performance, and training to ensure a positive, well-supported workforce.
• Compliance & Quality: Maintain our Good CQC status by ensuring all practice policies, protocols, and Health & Safety standards are up-to-date and strictly adhered to.
• Patient Services: Ensure the delivery of high-quality, accessible patient care. Oversee the complaints process and engage with the Patient Participation Group (PPG).

IT & Systems: Oversee the effective use of EMIS Web and other practice systems, ensuring data security and confidentiality

Person Specification

Experience

Essential

• Proven leadership and management experience, with a track record of managing teams and complex operations.
• Excellent communication, HR, and mentoring skills, with a collaborative approach to teamwork.
• A strategic thinker who can balance day to day operational demands with long-term planning.
• To apply for this role, please submit your CV along with a covering letter detailing your relevant experience, your salary expectations, and why you are the ideal fit for The Village Surgery
• to [email protected]

Desirable

• Previous experience as a Practice Manager, Deputy Practice Manager, or Senior Manager within primary care the NHS.
• Proficiency in EMIS Web and strong knowledge of QOF, CQRS, and primary care funding streams.
• A solid understanding of CQC requirements and employment law.
• Strong financial acumen, with experience in budgeting, payroll, and financial planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Village Surgery

Address

Timperley Health Centre

169 Grove Lane

Timperley

Altrincham

Cheshire

WA15 6PH

United Kingdom

Employer's website

https://thevillagesurgerytimperley.nhs.uk/ (Opens in a new tab)