About this role
Job summary
We have an exciting opportunity for an enthusiastic and motivated individual to join our Trauma & Orthopaedic Department within Mid and South Essex NHS Foundation Trust. This is a fantastic entry point for anyone looking to start or grow a career in NHS administration.
The role sits within our friendly and supportive administrative team and offers the chance to work across the Orthopaedic service at MSE. We are also open to considering job share arrangements, providing flexibility to suit different circumstances.
In return for your commitment, you'll enjoy excellent NHS benefits, including a generous holiday allowance, a brilliant pension scheme, and the chance to work alongside a dedicated and welcoming team.
We're looking for someone with a positive, "can-do" attitude, strong communication skills, and a willingness to learn. Good keyboard skills and basic computer knowledge are essential, but most importantly, you'll bring enthusiasm and a proactive approach to supporting our patients and clinical teams.
If you're ready to take on a rewarding role with plenty of opportunities to develop, we'd love to hear from you.
Main duties of the job
The post holder will provide efficient administrative support by responding to telephone and face-to-face enquiries, ensuring patients and colleagues receive clear and timely information.
They will be responsible for booking new and follow-up fracture clinic appointments, accurately recording clinic outcomes, and carrying out essential filing and scanning tasks.
A sound understanding of 18-week pathways is required to support smooth patient journeys.
When speaking with patients, the post holder will review and update all demographic details to ensure the Electronic Patient Record remains accurate, including confirming current contact information, address and GP details.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job description
Job responsibilities
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.
Person Specification
Qualifications
Essential
- GCSE in Maths and English A-C or Equivalent
Desirable
- NVQ in Administration
Experience
Desirable
- Experience in an admin role
Skills
Essential
- Strong written communication demonstrated via application form
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Southend
Prittlewell Chase
Westcliff-on-Sea
SS0 0RY
United Kingdom
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)