About this role
Job summary
About the Role
We are seeking an enthusiastic, proactive and experienced General Practice Manager to lead the day-to-day operations of a busy GP practice in the Cannock, Staffordshire area.
This is an exciting opportunity for a motivated individual with strong leadership, organisational and communication skills who is passionate about delivering high-quality patient care and supporting an effective, patient-focused primary care service.
The successful candidate will work closely with the GP Partners, clinical team and wider practice staff to ensure the smooth and efficient running of the practice, maintaining high standards of patient care, staff wellbeing, financial management and regulatory compliance.
We are looking for someone who can combine strong operational management with a compassionate, practical approach to the challenges facing modern general practice.
Main duties of the job
Key Responsibilities
Practice Operations and Leadership
- Oversee the daily operational management of the practice, ensuring services run efficiently and effectively.
- Provide leadership, guidance and support to the practice team.
- Develop and implement policies, procedures and systems to improve service delivery.
- Support the GP Partners in achieving the practice's strategic and operational objectives.
- Identify opportunities for service improvement, innovation and greater efficiency.
Financial and Business Management
- Oversee practice budgets, expenditure and financial reporting.
- Monitor income streams, contractual payments and practice resources.
- Support business planning, financial forecasting and cost-effective service delivery.
- Identify opportunities to improve financial sustainability.
- Work with the GP Partners on business development and long-term practice planning.
Governance, Compliance and Risk Management
- Ensure the practice meets relevant NHS contractual requirements and regulatory standards.
- Support compliance with Care Quality Commission (CQC) requirements, policies and procedures.
- Oversee practice policies, risk assessments, health and safety, and business continuity planning.
- Ensure appropriate arrangements are in place for information governance, confidentiality and data protection.
- Support clinical governance, audit, significant event reviews and quality assurance activities.
About us
We are a small but busy GP Practice with 3 GP Partners. We have a wide range of staff to include, 5 Care Navigators, 1 Op's Manager, Secretary, Administrator and QOF Administrator. We also have 2 Practice Nurses. We work collaboratively with Cannock North PCN who provide Pharmacists, Mental Health Practitioners, Physiotherapists and Social prescribers.
Job description
Job responsibilities
Job summary
Provide leadership and management of the staff and the business to enable the practice to meet the mutually agreed aims and objectives of the Principal GP, within a profitable, efficient, safe and effective working environment.
Job responsibilities
Management, planning and operation
Person Specification
Experience
Essential
- Experience working within a GP Practice.
Desirable
- >2 Years Experience as a General Practice Manager
Qualifications
Essential
- Experience as a General Practice Manager.
- GCSE Grade A to C (Or Equivalent) in English and Maths
Desirable
- Diploma in Health Care Management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Moss Street Surgery
Address
23 Moss Street
Chadsmoor
Cannock
Staffordshire
WS11 6DE
United Kingdom
Employer's website
https://www.mossstreetsurgery.nhs.uk/ (Opens in a new tab)