Keyworker @ Lincolnshire Partnership NHS Foundation Trust

Job summary

Following a recent service review, we are delighted to introduce the Keyworker role as part of our enhanced non-clinical offer. We will be recruiting for one position, aligned to a locality area:

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The core purpose of the service is to support young people, their families and carers to navigate health and social care systems, particularly where there is a risk of admission to a mental health inpatient setting.

You will hold a defined caseload and work in partnership with a dedicated Keyworker Support Worker, delegating tasks appropriately and ensuring that all interventions are delivered safely, effectively and in line with agreed care plans.

A central aspect of the role is to ensure that the voice of the young person--and that of their parents or carers--is heard, understood and meaningfully represented throughout their journey. This requires strong relationship-building, consistency, and the ability to empower families to confidently engage with complex systems, while promoting community-based support wherever possible.

You must have a lived or learnt experience of Autism and/or Learning Disabilities.

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Main duties of the job

Manage a diverse caseload of children, young people and families, delivering flexible, person-centred and trauma-informed support.

Act as a consistent point of contact, coordinating care and ensuring effective multi-agency working across health, education, social care and the voluntary sector.

Support families to navigate complex systems, providing clear information and enabling them to access the right support at the right time.

Build trusted relationships and ensure the voice, wishes and experiences of the young person and their family are heard and represented in all planning and decision-making.

Identify, assess and respond to risk and safeguarding concerns in line with policy, escalating where appropriate.

Work proactively to prevent hospital admissions and support safe discharge and successful transitions, including into adult services.

Signpost and refer to appropriate services and community resources, promoting independence and community-based support.

Monitor progress against agreed outcomes, contributing to personalised care planning and step-down arrangements.

Maintain accurate, timely records and contribute to service evaluation and improvement.

Support and guide a Keyworker Support Worker, ensuring delegated tasks are completed safely and effectively.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visitbeinlincolnshire.comto find out more.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

Early access to Psychological Therapies and Physiotherapy

Competitive annual leave allowance

Car leasing scheme

NHS pension scheme

Free eye tests

Money saving options through our salary sacrifice scheme

Discounts on major high street retailers and restaurants

Person Specification

Qualifications

Essential

• Relevant professional qualification (e.g., social worker, nurse, occupational therapist, speech & language therapist, teacher, youth worker, early years practitioner, social care practitioner, etc.) OR equivalent experience working in children's health, education, social care, SEND or related services
• Evidence of continued professional development relevant to working with children, young people, autism or learning disability
• GCSE English and Maths (or equivalent literacy/numeracy skills)

Desirable

• Qualification or training in autism, learning disability, mental health, trauma-informed practice or positive behaviour support
• Training in safeguarding (children and/or adults) beyond basic awareness
• Training in de-escalation, Breakaway, or relational/therapeutic approaches

Experience

Essential

• Experience working with children and young people who are autistic and/or have a learning disability, or those with complex needs, and their families
• Experience providing direct support in education, health, social care, youth work or voluntary sector settings
• Experience of multi-agency working and contributing to coordinated support around a child or family
• Experience of supporting individuals who may present with distress, communication difficulties or challenging situations
• Experience of maintaining accurate records and using electronic systems for documentation or communication

Desirable

• Experience in keyworking, care coordination, EHCP processes, early help, family support or similar roles
• Supporting families to navigate services and understand complex processes
• Experience of gathering feedback or contributing to service improvement activities
• Experience delivering guidance, mentoring or informal supervision to colleagues or students

Skills

Essential

• Excellent communication skills, including the ability to adapt communication style to meet the needs of children, young people, parents/carers and professionals
• Ability to build trusting, supportive relationships with CYP and families, including those in distress or crisis
• Strong advocacy skills, ensuring the voice of the child/young person and family is represented in planning and decision making
• Ability to analyse and interpret information from multiple sources and contribute to risk assessment, care planning and decision making
• Strong organisational skills, with ability to prioritise workload, manage competing demands and coordinate multi-agency actions
• Ability to use a range of digital tools (e.g., electronic patient records, MS Teams) for communication and record keeping
• Ability to guide and support a Support Worker, offering day-to-day direction and reflective discussion
• Understanding of safeguarding legislation, escalation pathways and responsibilities relating to children and adults
• Ability to work independently in community settings, including lone working, while maintaining professional boundaries

Desirable

• Understanding of trauma-informed, relational and personalised approaches to supporting CYP and families
• Ability to deliver brief training, guidance or presentations to colleagues or partner agencies
• Knowledge of the Dynamic Support Register (DSR), CETRs or other relevant agendas

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Base: Welton House

Lime Kiln Way

Lincoln

LN2 4WH

United Kingdom

Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)