About this role
Job summary
Join our busy Administration Team here at Rushall Medical Centre a as a Document Management and Coding Administrator, where you will efficiently drive the vital document and coding processes. This role offers an exciting opportunity to contribute to streamlined data management, ensuring compliance and supporting organisational operations with precision. You will pay a key part in maintaining and organising records, analysing data to uphold high standards of quality and service.
Main duties of the job
Process incoming electronic and paper clinical correspondence, including hospital letters, discharge summaries, clinic reports, diagnostic results and other healthcare communications
Review and accurately record relevant information within patient records using the practice clinical system (EMIS)
Apply appropriate Snowmed and administrative coding in accordance with practice policies and procedures.
Forward documents requiring review, action or follow-up to the appropriate clinician, team or department
Monitor workflow queues and ensure all documents and associated actions are processed within agreed timescales
Maintain effective filing and document management processes to ensure patient records remain accurate, complete and up to date
Assist with the summarising of patient records and the extraction of relevant clinical information where appropriately trained and required by the practice
Communicate effectively with patients, clinicians, administrative colleagues and external healthcare organisations using face to face, telephone or digital methods in a professional manner and in accordance with practice protocols.
Contribute to initiatives that support the achievement of Quality Outcomes Framework (QOF) and other contractual or quality improvement initiatives.
Provide administrative support across other practice functions including prescription administration, appointment management and patient enquiries.
About us
Rushall Medical Centre has a highly committed and friendly team of GP Partners, Salaried GP's, Clinical Pharmacists, Paramedics, Social Prescriber, multi-skilled Practice Nursing Team and large administration team. We have a strong and supportive management team. We work with Walsall East 2 PCN and work collaboratively with our PCN colleagues. We have approximately 14,600 patients registered with the practice. We have a modern and large purpose built practice with onsite parking. We are situated about 3 miles outside of Walsall Town Centre and are located on a main bus route from Walsall Town Centre.
Job description
Job responsibilities
Process all incoming electronic and paper clinical correspondence, including hospital letters, discharge summaries, clinic reports, diagnostic results and other healthcare communications
Review and accurately record relevant information within patient records using the practice clinical system.
Apply appropriate SNOWMED and administrative coding in accordance with practice policies and procedures
Forward all documents that require review, action or follow-up to the appropriate team
Assist with the summarising of patient records and the extration of relevant clinical information if and when required by the practice
Communication effectively with patients, clinicians, work colleagues and external providers either as face to face, telephone or digital methods.
Contribute to initiatives that support contractual or quality improvement objectives
Provide administrative support across other practice functions as directed by the Administration and Practice Manager.
Person Specification
Experience
Essential
- GCSE English and Maths - pass
- Strong computer skills in English, both written and verbal, to facilitate clear information and exchange
- Solid organisational skills with attention to detail to maintain accurate records and streamline workflows
Desirable
- Experience in document management or administrative roles with a focus on coding or data analysis
- Background in IT or related fields is advantageous for understanding technical systems involved on document processing.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Rushall Medical Centre
Address
107 Lichfield Road
Rushall
Walsall
WS4 1HB
United Kingdom
Employer's website
https://www.rushallmedicalcentre.co.uk (Opens in a new tab)