About this role
Job summary
Working a rotational pattern and responsible for the daily supervision and the efficient and effective delivery of the portering service to the standards set by the Foundation Trust. This is through the daily compilation of duty rotas and the efficient distribution of staffing resources to all areas as required. Post holder will need to ensure effective communications are maintained between the portering service, its staff and patients; leading by example to motivate the team in delivering quality standards.
Main duties of the job
To work a rotational shift pattern, to delegate daily areas of work to staff through the completion of duty allocation rosters; ensuring adequate staffing levels are provided to all areas of the Trust by the effective use of all available resources within the agreed budget.
To ensure all staff know their duties and have the sufficient skills, training and materials to complete these to a high standard within their allocated areas.
To be one of the portering numbers on the 'shop floor'; monitoring departments and areas serviced by the porter department; ensuring the efficient delivery of duties to the agreed quality standards and in accordance with Standard Operational Procedures.
To actively contribute to the portering department's management team helping produce and deliver rectification plans (where required) or new protocols needed to meet changing demands.
Ensure the accurate recording and interpretation of activity data through the electronic porter allocation system.
Carry a bleep and radio; respond to all calls for the portering department and ensure the land line is managed with all calls received and inputted on to the 'portering services' database.
Manage and approve staff annual leave and other types of leave (e.g. special leave, paternity leave, maternity leave etc.) in accordance with the Department's protocols and Trust policies.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
Please Note : For a detailed job description for this vacancy, please see attached Job Description
Person Specification
Qualifications
Essential
- *Basic Education to Senior School Level
- *Numerate and literate
- *Successful completion of aviation fire training on a regular basis to retain a certificate of competence
- *Certificate in or evidence of working towards first line supervisory management or willingness to achieve
- *Driving Licence
Experience
Essential
- *Experience of working within the NHS
Desirable
- *Portering experience
Additional Criteria
Essential
- *Ability to analyse and resolve staff shortage problems
- *Willingness to train individuals and groups of staff
- *Demonstrate flexibility to the needs of the service
- *Ability to deploy team of porters, prioritise urgent requests and deploy staff rotas
- *Good communication skills, both written and verbal
- *Ability to Implement change in the delivery of portering services and recommend change in service delivery
- *Health and Safety at Work regulations
- *Reliable
- *Punctual
- *Enthusiastic
- *Must be physically fit to move trolleys and chairs as required
- *Ability to work shifts if and when required.
Desirable
- *Ability to analyse and resolve staff shortage problems
- *Role of Facilities Management within the NHS
- *Flexible working hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)