About this role
Job summary
We are looking to welcome a new member to the Hospital Administration Team at Stratton Community Hospital.
You need to be extremely organised, have an eye for attention to detail and enjoy working flexibly across different areas within the hospital. IT literacy is essential although training for all electronic systems will be provided. Previous Medical Records experience would be advantageous.
Duties will include working in various departments including the main reception, booking in minor injury patients, working with out-patient and MIU staff and support to the inpatient team working with nursing staff and other healthcare professionals.
Previous experience in a similar position is beneficial. Training and support will be given to the successful applicant(s).
Flexibility required to cover other hospital administrator shifts as required.
Main duties of the job
To provide full clerical support to various key functions within the hospital setting and/or clinical team. Assist in the continuity of service by working from reception on a rotational basis. Be the first point of contact for all patients, visitors and members of the public attending the hospital / clinic and ensure they are fully assisted as required.
To provide administrative functions within a hospital or clinical team setting, supporting a range of services which could include:
Minor Injuries Unit
Out-patient
In-patient
X-ray Department
A range of clinical teams
Therapy Services
External Partner organisations
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents.
Person Specification
Education / Qualifications
Essential
- Basic numeracy and literacy skills
- Knowledge and experience of using Microsoft office or similar applications
- NVQ or RSA 2 or equivalent experience
- Experience of working in an administrative setting
- Experience of managing electronic and paper-based diary / appointment systems
Desirable
- Healthcare / NHS administrative experience
Skills and Aptitude
Essential
- Word processing and data inputting skills
- Ability to communicate clearly on telephone and face to face
Desirable
- Audio typing
Knowledge and abilities
Essential
- Ability to use initiative when dealing with queries
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Stratton Community Hospital
Hospital Road
Stratton Bude
EX23 9BR
United Kingdom
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)