About this role
Job summary
The post holder will make a key contribution to providing a comprehensive bespoke package of training in accordance with any agreed service/SLA to the Trust. The post holder will take on responsibility for learning modern technologies, applications and systems across the Trust and designing and delivering the relevant training courses, to meet the needs of all users. Reporting to the Digital Learning and Adoption Manager as part of a small team, ensuring training delivery meets customers' needs and is delivered professionally and effectively.
The post holder will deliver training programmes using a variety of training methodologies to suit the needs of the learners for applications within scope of the team.To help facilitate education, training and support of digital health through services' understanding of business intelligence and performance by increasing digital skills, confidence and willingness.
Main duties of the job
Please refer to the Job description attached on TRAC for details on the main responsibilities of this role.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
We look forward to receiving your application!
Job description
Job responsibilities
Person Specification
Qualifications
Essential
- Degree level education or equivalent relevant experience
Experience
Essential
- Proven experience designing, developing, and delivering training on digital systems using a range of methods (face-to-face, virtual, blended)
- Strong working knowledge of Electronic Patient Record (EPR) systems, ideally SystmOne, and the ability to become a subject matter expert
- Demonstrated experience of creating learning materials and user guides, using relevant tools
- Proficient in the use of Microsoft Office and collaborative tools (e.g. Teams, SharePoint) to support learning and engagement
- Understanding of adult learning principles, accessibility standards, and inclusive training practices
- Excellent communication and interpersonal skills, with the ability to engage, coach and support staff at all levels
- Experience of working as part of a digital, training or transformation team within a healthcare or complex organisational setting
- Ability to interpret and explain digital processes, configuration options, and their impact on clinical and operational workflows
- Experience supporting system change initiatives, including testing, documentation, and supporting end users during rollout
- Ability to assess training needs and evaluate learning outcomes through feedback, performance data, or service insight
- Skilled in identifying and addressing barriers to adoption, including data quality, digital confidence, and system usability
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey and Borders Partnership NHS Foundation Trust
Address
Trust Headquarters
18 Mole Business Park
Leatherhead
KT22 7AD
United Kingdom
Employer's website
https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)