About this role
Job summary
Part time - 34 hours per week
The post holder will provide Senior Administrative support to a team of Administrators.
They will supervise a team of Band 3 administrative staff including undertaking appraisals, supervisions, training and development.
They will work closely with the Admin Team Lead to support both the clinical Team Managers and Service Managers in the effective delivery of administrative support to the Fenland Adult Locality Team and Huntingdon Adult Locality Team.
The role will be based in Wisbech, however there may be the occasional requirement to travel to other sites.
Main duties of the job
To act as the Senior Administrator in a team that may include clinical / and non-clinical staff.
Provide administrative support to a range of staff.
Supervise a team of administrators and take operational responsibility for them and the allocation of work.
Please note for this role you will need the ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict time deadlines.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.
Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.
To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities' employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
All appointments are subject to the successful completion of a probationary period.
Please note we reserve the right to close adverts early should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.
For further information on CPFT, please visit our website at https://www.cpft.nhs.uk
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- Supervise a team of administrative staff including undertaking appraisals, supervision, training and development of band 3 staff.
- Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes.
- Day to day management and maintenance of staff rota via Health Roster.
- Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently.
- Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives.
- Create statistical reports using Power BI.
- Deputise for the Line Manager when directed and required.
- To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy and confidentiality.
- Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workload as necessary.
Person Specification
Education/Qualifications
Essential
- Educated to GCE/GCSE (A - C grades, one of which must be English) or equivalent
- Level 3 in Business Administration or equivalent
- Able to demonstrate and evidence continuous professional development
- High standard of written English
Desirable
- Evidence of training in leadership and management skills
Experience
Essential
- Significant experience in senior administrative position
- Experience of staff supervision and management
- Demonstrate ability to contribute towards service improvement
- Demonstrate awareness of organisational policies and ability to translate into working practice
- Organising, attending and taking minutes/notes at senior level meetings
Desirable
- Administrative experience in the NHS within clinical and/or corporate services.
Skills & Abilities
Essential
- Excellent communication skills
- Excellent customer care skills
- Advanced standard or typing/audio skills
- Excellent organisational skills
- Ability to prioritise own workload, work to tight timescales and deal with interruptions
- Able to work with a high degree of flexibility
- Ability to work under occasional pressure/stress
Desirable
- Understanding of HR policies and procedures
Knowledge & Understanding
Essential
- Clear understanding of respect and confidentiality and be able to challenge unacceptable behaviour
Other
Essential
- Demonstrate knowledge of managing Health and Safety within your team
Desirable
- Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
Agenoria House
North Cambs Hospital Site
Wisbech
PE13 3AB
United Kingdom
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)