About this role
Job summary
We are looking for a Medical Receptionist to join our friendly team in providing a high standard of service to our patients. Excellent customer service skills are vital for this role. We expect the successful candidate to be able to work well as part of a team and perform effectively under pressure. You will need to be a team player and be able to work in a fast-paced environment.
This position is for maternity cover, with the view to becoming permanent for the right candidate.
Main duties of the job
Desirable experience in general practice but not essential for the right person. The role includes:
-Handling telephone calls
-Digital enquiries from patients including working closely with our Triage Doctor
-Care navigation
-Administrative duties
-Registration processing
About us
The Ross Practice is located in Harlow with easy access to the M11 and train services.
We are made up of 4 Partners, Management team, extended clinical team, nursing team, and a supportive administration team.
We work closely with our PCN (Harlow South)
CQC 'good' rating.
We are a SystmOne Practice which also operates AccuRx and Ardens.
If you would like to discuss more please contact Cheryl Glenister, Deputy Practice Manager on [email protected]
We look forward to welcoming a new member to our team.
Job description
Job responsibilities
-Handling telephone calls
-Care navigation
-Administrative duties
-Registration processing
Person Specification
Experience
Desirable
- General Practice Experience Use of Clinical Systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Ross Practice
Address
Ross Practice
The Fairway
Harlow
Essex
CM18 6LY
United Kingdom
Employer's website
https://www.therosspractice.co.uk/ (Opens in a new tab)