About this role
Job summary
An exciting opportunity has arisen for a Clinical Administrator to join a brand new way of delivering Community Mental Health Services in Sheffield. As one of six pilot sites in the UK, you will join an innovative and dynamic team working across multiple areas of mental health delivery from one core team.
Our team prides itself on being a group of experienced, supportive, and motivated individuals, with the ability to motivate and influence others, suggest, and implement ideas to improve service performance and efficiency.
Sheffield Health Partnership University NHS Foundation Trust is currently unable to provide sponsorship for this role. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however our policy requires you to have at least 12 months on your visa at commencement of your employment for training and operational reasons. This means that you need at least 15 months right to work in the UK at the point of application to enable employment checks to be undertaken.
In order for your application to progress, where applicable you are required to supply your share code.
Please note there is a cap on this vacancy & when the number of applications reaches this the vacancy will close.
Main duties of the job
The successful candidate will provide a comprehensive Clinical Administration support service to our multi-disciplinary team of professionals. The primary function of the role will be supporting the team to manage incoming referrals. This will then lead on to the associated administrative tasks relating to these referrals, which will include taking clear factual notes for inputting onto the electronic patient record, therefore listening skills are of paramount importance for the role.
You should be enthusiastic about the challenges of working in a busy environment and can remain calm under pressure. Additionally, you will need to possess excellent communication skills, be motivated, able to work independently and as part of a multidisciplinary team, and able to work with other partnership agencies.
About us
At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.
Job description
Job responsibilities
The successful candidate will provide a comprehensive Clinical Administration support service to our multi-disciplinary team of professionals. The primary function of the role will be supporting the team to manage incoming referrals. This will then lead on to the associated administrative tasks relating to these referrals, This will then include the associated administrative tasks relating to these calls, which will include taking clear factual notes for inputting onto the electronic patient record, therefore listening skills are of paramount importance for the role.
Person Specification
Knowledge
Essential
- Previous admin experience gained in a similar role
- Experience of managing and maintaining office systems
- Experience of working with a range of software including the standard Microsoft Office suite
Desirable
- Experience of working in an NHS/healthcare environment
- Previous experience of working with diverse and vulnerable populations
Qualifications
Essential
- BTEC or NVQ L3 in Business Admin or equivalent level of experience
- RSA 3 Word Processing / Typewriting or equivalent level of experience
- Good standard of education at GCSE level or higher
Desirable
- Knowledge of RiO or other healthcare related system
Skills
Essential
- Communication and interpersonal skills
- Wide range of admin skills including minute taking
- Ability to prioritise workload
- High level of accuracy and attention to detail
Desirable
- Ability to research/access information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sheffield Health Partnership University NHS Foundation Trust
Address
Newfield Green Neighbourhood Mental Health Centre
Terry Wright Community Hall, 569 Gleadless Road
Sheffield
S2 2BT
United Kingdom
Employer's website
https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)