About this role
Job summary
NHS Blood and Transplant (NHSBT) is a unique organisation that works to save and improve lives every day.
We're looking for a Business Solution Analyst who has worked with and is passionate about data, to join the NHSBT Data Intelligence Programme. This sits at the heart of NHSBTs modernisation and transformation agenda, as meaningful data and analysis are key to unlocking insights to drive improvements in donor and patient care through innovative, efficient, and high-quality services.
The programme is a central enabler of the organisations ambitions to ensure blood stock resilience, improve clinical quality, and deliver more efficient, safe, inclusive, and resilient operations while providing a faster, timelier, and reliable source of intelligence for our managers.
Our Business Analyst will work flexibly across the workstreams in our Programme, providing support through their expertise with data, insights and business analysis, to shape our delivery.
Everything we do is ultimately about improving care and outcomes for donors and patients, and we are bringing together professionals with the vision, influence, and expertise to unlock the full potential of data in NHSBT. So, if you share our passion and want your work to make a meaningful, measurable impact on healthcare across the UK, wed love to hear from you.
Please note that this role is mainly remote. However, you will be required to attend site on occasion (approximately 2-4 days per month) for meetings.
Main duties of the job
- You will provide a business analysis service to a variety of projects covering business and process change, solutions procurement, development and implementation
- You will be help determine which BA artifacts and deliverables will be appropriate to each project, and be responsible for delivering these to NHSBT standards
- You will work closely with the Project Manager, Product Centre Manager, Solution Architects, SMEs and key business stakeholders to ensure that business needs are identified and delivered solutions meet these needs
- You will build and maintain stakeholder relationships via all communication channels (face to face, telephone/telecon and email) with customers across the business and third parties
- You will be responsible for managing your own workload and diary, including making priority calls and renegotiating deadlines within your own workspace. Management support will be available if required.
- Limited national travel is required on an occasional basis in accordance with project needs and some overnight stays are necessary.
- You may be required to travel and spend time away from base, and this may involve working irregular hours and overnight stays when required, with prior notice
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description
Job responsibilities
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
What we offer
Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
Read about our application process
Learn more about our culture at NHSBT
The assessment process for this role will include a single interview with an assessment. However, we may ask candidates to prepare and submit a short video presentation as an additional stage of the shortlisting process. Online interviews are anticipated to be held on Wednesday11th or Thursday 12th November 2026 – subject to confirmation.
Person Specification
Qualifications
Essential
- Evidence commitment to own Continued Professional Development (CPD).
- Educated to Masters level OR equivalent experience
Experience
Essential
- Good awareness of the current state of business process management.
- Good understanding of process mapping and continuous improvement methodologies.
- Good understanding of best practice methods for capturing requirements.
- Principles associated with the development and introduction of new and novel systems and processes.
- Experience of planning and facilitating workshops and interviews
- Experience of supporting successful large-scale change.
- Experience of IT business process management to support significant business change and development across a range of different business models, e.g. manufacturing, health, clinical, customer service, logistics.
- Experience of assisting organisations in the definition, analysis and management of business processes and requirements.
Employer details
Employer name
NHS Blood and Transplant
Address
NHSBT - Filton
500 North Bristol Park
Bristol
BS34 7QH
United Kingdom
Employer's website
https://www.nhsbt.nhs.uk/ (Opens in a new tab)