About this role
Job summary
We are a small, friendly GP Surgery in the village of Kelsall, Tarporley, West Cheshire with a patient list size of over 6000 patients. We are currently looking to recruit a permanent Medical Receptionist to join our busy team. The successful candidate will be patient focused, a good team player and flexible in their approach. Whilst we encourage applications from suitably experienced individuals, training can be provided for the right candidate. Hours: 17.25-22.5 hours per week. Weekday shifts working Monday Friday (days to be agreed upon appointment). Additional hours may be required for planned and unplanned absences.
Main duties of the job
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
About us
We are small, friendly rural practice in West Cheshire. Our current Clinical Team consists of three partner GPs, two salaried GPs, one ANP, and a HCA. We also employ a Clinical Pharmacist, Pharmacy Technician and our patients have access to a Specialist Dementia Nurse and First Contact Physiotherapist.We have a hard working and committed admin/reception team where the vacancy is based.
Job description
Job responsibilities
The GP Receptionist is the first point of contact for patients and visitors to the practice. The post holder will provide a professional, welcoming and efficient reception and administrative service, ensuring patients receive appropriate access to healthcare services while maintaining confidentiality and delivering excellent customer care.
The Receptionist will support the smooth day-to-day running of the practice by managing appointments, responding to patient enquiries and undertaking a range of administrative duties in accordance with NHS and practice policies.
Please refer to Job Description.
Person Specification
Knowledge & Skills
Essential
- Good interpersonal and communication skills
- Proficient in the use of IT
Desirable
- Experience of using EMIS Web
Qualifications
Essential
- Good standard of education
- GCSE grade A to C in English and Maths
Experience
Essential
- Experience of working within a healthcare setting
Desirable
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kelsall Medical Centre
Address
7 Green Hill Road
Kelsall
Tarporley
Cheshire
CW6 0SN
United Kingdom
Employer's website
http://www.kelsallmedicalcentre.org.uk (Opens in a new tab)