About this role
Job summary
Ready to take your first step into the world of work? Join our friendly NHS team, earn while you learn and work towards a recognised apprenticeship qualification through City College. You'll build practical skills, gain confidence and help us make a real difference in communities across Norfolk.
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
Proposed interview date: 18th November 2026
Main duties of the job
What you'll do
No two days will be exactly the same. Supported by experienced administrators and nursing colleagues, you'll learn how a busy healthcare service works and help the team to:
Answer phone calls and emails
Update records accurately and keep information confidential
Help organise vaccination clinics
Support colleagues delivering vaccination programmes in schools, community clinics and other local venues
Develop your communication, organisation and IT skills
About us
A big thank you for considering joining us at Hertfordshire Community NHS TrustWe put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Caring, Pioneering, and Inclusive in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply nowYou've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Job description
Job responsibilities
Could this be you?
You dont need lots of work experience. Were more interested in your attitude, potential and willingness to learn. Wed love to hear from you if you:
Are friendly, reliable and keen to learn
Enjoy helping people and working as part of a team
Can communicate confidently and respectfully with children, young people and adults
Are organised, pay attention to detail and can manage your time
Have basic IT skills and feel comfortable using applications such as Word, Outlook and Excel
Have GCSE English and Maths at grade 4 or above, or an equivalent qualification
Want to build a career in NHS administration
What youll get
A recognised apprenticeship qualification through City College
On-the-job training, guidance and regular support
Real experience in a professional NHS environment
Skills and confidence to support your future career
The chance to help protect the health and wellbeing of local people
Experience from volunteering, working with children and young people, or being in a healthcare setting would be helpful, but it isnt essential. Well provide the training and support you need throughout your apprenticeship.
One day a week will be spent at City College.
Travel requirements
This role involves travelling to different locations across Norfolk to support vaccination programmes. Youll need a full driving licence and access to a vehicle for work purposes, unless you have a disability as defined by the Equality Act 2010.
Ready to apply?
Start your NHS career with us and help improve the health of children, young people and families across Norfolk.
If you would like to have a chat about the role please either call
0755477688
or email Nancy Campen [email protected] for a call back.
Please see attached job description for more details
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
Person Specification
Other
Essential
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Skills & Abilities
Essential
- Accurate keyboard skills
- Ability to maintain confidentiality
- Able to organise and manage their own workload, prioritising tasks effectively and seeking guidance when required
Desirable
- Able to demonstrate a positive attitude towards learning, adapting to change, and taking on new challenges.
Experience & Knowledge
Essential
- IT literate and knowledge of Microsoft Office applications including Excel.
- Good written and oral communication skills to enable engagement with a range of service users and partners.
- Able to work well with others, demonstrating a positive attitude and a willingness to learn from and support colleagues as part of a team.
Desirable
- An interest in public health and an understanding of the important role the NHS plays in protecting and improving the health and wellbeing of local communities
Qualifications/Education
Essential
- Motivated to learn and achieve an apprenticeship qualification while gaining practical workplace experience
- Grade 4 Maths and English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hertfordshire Community NHS Trust
Address
No 10 Norwich Business Park
Whiting Road
Norwich
NR4 6DJ
United Kingdom
Employer's website
https://www.hct.nhs.uk (Opens in a new tab)