About this role
Job summary
As an Assistant Team Manager, you will provide advanced Occupational Therapy practice and operational leadership for the Front Door duty, triage and allocation function within Adult Social Care.
Reporting to the Service Team Manager and the Principal Occupational Therapist, you will support the day-to-day management of the service, oversee incoming referrals and allocations, provide professional leadership to Occupational Therapy staff, and ensure timely, strengths-based and person-centred responses for residents. You will also play a key role in leading on complex case management, promoting independence, and driving service improvement.
Main duties of the job
- Leading the Front Door Occupational Therapy duty, triage and allocation function, ensuring referrals are prioritised and managed effectively.
- Providing professional leadership, supervision, mentoring and practice oversight to Occupational Therapy staff, including support with complex and high-risk cases.
- Managing a small complex caseload and supporting high-quality assessments, safeguarding enquiries, Mental Capacity assessments, and risk management planning.
- Working collaboratively with health colleagues, partner agencies and multidisciplinary teams to achieve the best outcomes for residents and carers.
- Driving service improvement initiatives, championing strengths-based practice, assistive technology and innovative approaches that promote independence and prevention.
About us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Assistant Team Manager - Occupational Therapy (Front Door Team) to join our Adult Social Care Operations team.
Job description
Job responsibilities
To deliver a professional Occupational Therapy and carry a small complex caseload.
Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews.
Ensure adherence to regulatory standards, and internal policies and procedures and professional frameworks and standards.
Support the Service Team Manager with responding to complaints, identify learning and develop service improvement plans.
Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management
Focus on resource allocation to maximise value and outcomes.
Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning.
Promote co-productionengage people who draw on services, carers and advocates in service design and governance.
Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility.
To lead to collaborative approach to joint working with all stakeholders and the MDT.
To undertake and lead on the provision of high-quality assessments, including support with safeguarding investigations, MCAs/BIs, and other as relevant.
To lead on optimising/single handed care initiatives.
To keep accurate records in relation to the work undertaken using Social Care electronic records (Mosaic).
To undertake leadership, supervision and mentoring as a responsibility expected for this role.
Take responsibility for and lead specific projects and pieces of work as required.
To contribute to effective team working and to Service development and to work with management to identify improvements that could be introduced to enhance the efficiency and effectiveness of the Directorate.
To undertake Continuous Professional Development, attendance at both formal and informal training as identified.
To be involved in the development of the OT workforce in the front door team provide learning opportunities as required.
To be involved in assessment decisions regarding disabled facilities grants and rehousing.
To take the lead for the TEC offer including sensory needs TEC. Championing the use of TEC and attending meetings as required.
To provide professional advice and support to staff across Adult Social Care and key stakeholders
Represent Adult Social Care with partner agencies as and when required to support efficiencies and best practice across the health and social care transformation projects.
Coordinate and chair meetings as and when required.
Providing oversight of duty triage services and lead on case allocations, including regular oversight of the duty inbox and prioritisation.
Completion of appropriate risk management plans for referrals who are waitlist pending assessment.
Identifying/using appropriate prevention strategies/positive risk assessment to promote independence.
Person Specification
Qualifications
Essential
- BSc (Hons) or MSc in Occupational Therapy.
- Current registration with the Health and Care Professions Council (HCPC).
- Membership with the Royal College of Occupational Therapists (RCOT).
Experience
Essential
- Significant post-qualification experience in adult physical dysfunction, ideally with substantial supervisory or leadership responsibilities.
- Experience working in an adult social care setting
- Proven ability to manage complex caseloads and deliver high-quality outcomes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Royal Borough of Windsor and Maidenhead
Address
Town Hall
St Ives Road
Maidenhead
SL6 1RF
United Kingdom
Employer's website
https://www.rbwm.gov.uk/ (Opens in a new tab)