About this role
Job summary
We are looking for an enthusiastic and motivated individual to join the Cancer Services Management Team as an MDT Team Leader. The role is responsible for providing day-to-day leadership and support to MDT Coordinators and Facilitators, including line management responsibilities and handling a range of HR-related matters. The post holder will also provide MDT facilitation support when required to ensure the effective delivery of MDT services.
Working closely with the Cancer Services Management Team, the successful candidate will play a key role in supporting the delivery of high-quality cancer services and ensuring patients receive timely, coordinated care throughout their cancer pathway.
Applicants should ideally have experience within cancer services and an understanding of national cancer waiting time standards. Previous people management experience is desirable, along with excellent organisational, communication, and leadership skills. A good working knowledge of Microsoft Office applications, particularly Outlook, Word, and Excel, is essential.
Based primarily at Warwick Hospital, the role offers some flexibility; however, the post holder will be expected to work on site for the majority of the time. This is a full-time position and flexibility is required to support service needs, including occasional meetings outside normal working hours.
This is an excellent opportunity to make a meaningful contribution to patient care within a supportive and developing team.
Main duties of the job
The post holder will support the General Manager for Cancer Services to ensure the effective delivery of key operational administration services for cancer services in line with relevant Trust policies; specifically to ensure the effective delivery of cancer access targets and ensuring the delivery and data collection of the cancer outcomes and services dataset (COSD)
The post holder will be responsible for the day to day line management of a team of MDT Facilitators (Band 4) and Trackers (Band 3).
To work with the clinical and operational teams, liaising with patients as required, to ensure timely cancer treatment in line with best practice and national cancer waiting targets.
To undertake projects across cancer services as determined by the Cancer Services General Manager and broader Cancer Management team.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
STAFF / RESOURCE
Manage a team of staff responsible for recruitment, induction, cancer waiting times training, annual leave, sickness, performance, annual performance, annual PDR and capability and disciplinary issues, using Health Roster to approve such requests.
Ensure staff resource is available to support the MDT function in line with Trust and National policies and best practice.
Meet weekly with the Cancer Services General Manager to prospectively plan cover at a weekly planning meeting.
Work in conjunction with your team, offering leadership and also assist in aspects of their role as required, ensuring that all tracking and data is kept up to date.
Ensure adherence to Trust values.
To act as authority for the ordering of stationery and equipment. Working with the Cancer Services Manager to maintain costs within the departmental budget.
PERFORMANCE
Develop effective mechanisms to ensure that cancer patient pathways are effectively tracked to the agreed minimum numbers in conjunction with the MDT Facilitators/Trackers and other staff groups/departments involved in the patients care and pathway.
Work closely with General Managers and attend all appropriate meetings to escalate and to update specialty teams on cancer patient pathways.
Prepare for and attend Weekly Cancer Access meetings to highlight and demonstrate problems within pathways which are effecting compliance with cancer targets ensuring all actions are carried out prior to the next meeting.
Meeting individual specialties, clearly communicating problems affecting patient pathway achievement to ensure that all cancer patients are treated within target, actively managing patient flow.
Responsible for the strict implementation of Cancer Escalation grid for all patients on the 2 week wait pathway.
To work with the Cancer Data and Performance Manager to validate breaches weekly, escalating issues to the Cancer Services General Manager.
To discuss weekly priority patients close to their breach date requiring escalation to avoid breaching at the Cancer Performance Meeting.
To effectively monitor the Priority Tracking List (PTL) and support the Cancer Services General Manager and the Associate Director of Operations Cancer Services with the weekly PTL meetings with Group representatives.
Work with your Line manager and colleagues to develop and improve MDT working.
To work collaboratively teams across the Coventry and Warwickshire Health care Partnership to ensure patients are treated in a timely manner. Communicating where necessary with patients in relation to transfers between clinical teams.
DATA
To ensure that all patients are being effectively tracked on correct pathways and data is accurately inputted into the Somerset system. Using the Trust systems to track information on the elements of cancer care.
Run a weekly report of all tertiary referrals received into the Trust ensuring that all tertiary referrals are inputted correctly, and that pathways are escalated and treated within target wherever possible.
Work in conjunction with the Cancer Services Data and Performance Manager for the facilitation of the breach validation process, ensuring lessons learned are acted upon as required.
Responsible for raising concerns to the Cancer Service General Manager, of any patient deviating from their pathway milestones via escalation process and within Cancer Access.
Responsible for data accuracy of your team onto the Somerset Cancer Registry, ensuring that audit and validation of that data is completed.
Person Specification
Qualifications
Essential
- ILM Introductory Management certificate or equivalent experience at a supervisory level
- In-depth diploma/degree in relevant area
Experience
Essential
- Managerial experience in an administrative environment
- Thorough knowledge of cancer waiting times targets
- Knowledge of the Cancer Outcomes and Services Dataset Experience in a customer facing role.
Desirable
- Knowledge of current NHS targets
- Experience in NHS Admin Role
- Project Management
Skills
Essential
- Thorough working knowledge of Microsoft Office packages i.e. Outlook, Word, and Excel
- Excellent understanding of people management
- Proven record of planning, organisational, change management and administration skills
- Excellent presentation skills
- Ability to supervise a team
- Advanced decision making skills
- Excellent level of verbal and written communication
- Able to persuade, negotiate and influence others
- Able to use judgement and initiative to provide information and support
- Excellent numerical and analytical skills
- Able to apply tact and sensitivity to establish trust and confidence
Desirable
- Awareness of current issues within the NHS
Personal Qualities
Essential
- Able to work using own initiative
- Able to work as part of a team
- Able to collaborate with others
- Able to autonomously prioritise and plan workload to meet deadlines, often in a pressurised environment
- Able to inspire and promote confidence in a team
- Excellent attention to detail and accuracy
- Able to recognise and resolve complex issues, referring where appropriate
- Positive and flexible approach to work
- Able to demonstrate an innovative and forward thinking approach
- Understands limits of own responsibilities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Warwick Hospital
Lakin Road
Warwick
CV34 5BW
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)