About this role
Job summary
City & Hackney Integrated Primary Care (C&H IPC) is seeking a Project Officer / Executive Assistant to join the team in a hybrid role.
Main duties of the job
To provide high-quality project coordination, governance and executive support across IPCs Business Development and Programme Management Office (PMO), ensuring effective delivery of strategic programmes and organisational priorities. The postholder will be a shared corporate resource supporting programme management, governance, procurement, business development and the operational delivery of IPCs GP education programme.
Flexible working: IPC welcomes applications for full-time, part-time and job-share arrangements. Applications from NHS, local government and wider public sector colleagues seeking a flexible or secondment opportunity are particularly encouraged.
About us
C&H IPC represents all 37 GP practices in City and Hackney and eight primary care networks (PCNs), united in delivering safe, high-quality healthcare to our local community. Together, we provide comprehensive primary care services, pooling our knowledge, resources, and expertise to ensure patients have faster access to the right medical support or broader wellbeing assistance when facing challenging life situations.
Every practice and PCN in the London Borough of Hackney and the City of London is a proud member of the C&H IPC. City and Hackney Integrated Primary Care (IPC) is a Community Interest Company formed from the unification of two established primary care organisations, the City and Hackney GP Confederation and City and Hackney Office of Primary Care Networks (PCN). Our organisation operates as a not-for-profit community interest company (CIC) and has evolved into a leading example among GP networks across the UK. Since transitioning to an Integrated Primary Care model, we have strengthened our commitment to collaborative and patient-centred healthcare.
Job description
Job responsibilities
Project & Programme Management
Coordinate strategic projects and workstreams across the Business Development portfolio.
Develop and maintain project plans, action trackers, RAID logs and programme documentation.
Monitor milestones, deliverables and dependencies, escalating risks and issues as appropriate.
Support programme reporting, performance monitoring and benefits tracking.
Coordinate project meetings and ensure agreed actions are progressed.
GP Education Programme Management
Coordinate the operational delivery of IPCs GP education programme and maintain the annual programme and forward planner.
Liaise with clinical leads, speakers and partner organisations to arrange education sessions.
Manage communications, registrations, attendance records and delegate enquiries.
Coordinate virtual and face-to-face events to ensure sessions run effectively.
Prepare attendance reports, evaluation summaries and programme performance reports.
Analyse participant feedback and support continuous programme improvement.
Governance & Executive Support
Provide executive support to the Head of Business Development & PMO and other senior colleagues as required.
Coordinate Board, Executive and programme meetings, including agendas, papers, presentations and minutes.
Maintain governance records, decision logs and action trackers.
Prepare briefing papers, reports and presentations for internal and external meetings.
Support implementation of governance processes and reporting frameworks.
Business Development & Procurement Support
Support business cases, bids, funding applications and proposals.
Maintain business development opportunity trackers and contract documentation.
Coordinate procurement exercises and contract administration.
Support contract mobilisation and implementation.
Undertake market research, stakeholder mapping and information gathering.
Help identify and coordinate new business opportunities and strategic partnerships.
Stakeholder Engagement & Communications
Coordinate meetings, workshops and engagement events with internal and external stakeholders.
Build effective working relationships with commissioners, partners and provider organisations.
Support project, programme and business development communications.
Maintain accurate engagement records and ensure timely follow-up of actions.
Corporate Support & Continuous Improvement
Produce programme reports, dashboards and performance updates.
Support audit, compliance and information governance requirements.
Identify opportunities to improve administrative processes, reporting and project coordination.
Help develop effective project management systems and organisational processes.
Undertake other duties commensurate with the grade of the post.
Collaborative Working Relationships
The postholder will work with IPCs CEO, Head of Business Development & PMO, senior managers, GP practices and PCNs, Homerton University Hospital, local authorities, commissioners, NHS and wider system partners to ensure coordinated delivery and effective communication.
Flexibility
This job description should not be regarded as exhaustive. The role will develop and change in line with the needs of the service and changes taking place in primary care. The post holder will be called upon to carry out additional or other duties as may reasonably be required. The nature of the work and the rapidly changing needs of health and care, and the policy landscape means that postholder will need to be flexible and responsive in their approach to their work and recognise that obligations placed upon them will inevitably vary and develop.
General
Maintain continuous professional development and participate in annual appraisal and personal development planning.
Attend and participate in staff meetings and relevant training sessions as required.
The above is only an outline of the tasks and outcomes required of the role. This may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.
Statement on Employment Policies
All employees are expected to comply with IPC employment policies and the individual responsibilities below.
Person Specification
Qualifications
Essential
- Degree or equivalent experience in project management, business administration or a related discipline.
Experience
Essential
- Experience as a Project Officer, Project Coordinator, Executive Assistant or similar.
- Experience supporting complex programmes, projects or organisational initiatives.
- Experience coordinating governance meetings and preparing Board or Executive papers.
- Experience managing competing priorities and tight deadlines.
- Experience working with senior managers and multiple stakeholders.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
City & Hackney Integrated Primary Care CIC
Address
1st Floor
3 Lloyd's Avenue
London
EC3N 3DS
United Kingdom