About this role
Job summary
Responsible for the operational, strategic delivery and management of the Facilities team providing a range of services including, Catering, Domestic Services, Portering, Telephony, Post, Waste management, Patient Transport, Medical Courier, Security and car park management (including Trust ID Badge/ Site Access System), Linen/ laundry and Pest control. Also responsible for lone workers systems across the Trust.
The Head of Facilities and Security Management works very closely with the Head of Estates to ensure that all the buildings are maintained appropriately, and contractors are fulfilling their specification.
Perform a wide range of duties designed to protect the safety and welfare of staff, agency workers, patients and visitors to the Trust. This function includes health and safety, fire safety and security management. In conjunction with the fire safety officer, this role involves fire marshalling and fire team management to ensure that the Trust is legally compliant with all relevant safety, security and fire safety legislation and in doing so provides assurance to the Trust Executive management team.
Main duties of the job
Responsible for a team of people covering all aspects of Facilities and Security Management. To undertake the role of professional and expert technical advisor for Facilities in line with the necessary policies and procedures and national guidelines.
Responsibility for leading and line managing the facilities manager, chefs, catering assistants, and secretary/ administrators within the service.
Responsible for performance management of Facilities management and safety functions against agreed objectives and quality measures
Set clear objectives and monitor progress on a regular basis offering support and guidance where necessary for the department.
Support the Director of Estates and Facilities develop long-term strategic Facilities operational plans.
Accountable for the provision of a multi-disciplinary Facilities service providing services to the Trust.
Responsible for implementing and maintaining the paging systems and bleep devices. Manage staff grievances and disciplinary issues. Manage staff sickness absence, performance management, probationary periods. Organise and undertake recruitment and selection of staff.
undertake annual appraisals for direct reports and ensure that the department is compliance with its annual appraisal target.
Hold monthly Staff team Forums to improve staff well-being/ satisfaction and address any issues highlighted by Facilities staff members.
Manage annual mandatory training to ensure compliance
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job description
Job responsibilities
Main working relationships
Internal
Associate Director of Estates and Facilities
Head of Operational Estates
Facilities and estates staff
Infection, Prevention and Control Leads
Clinical/ Non-Clinical Staff
Fire Safety Advisor
Healthy and Safety Leads
Patient Advice and Liaison Service (PALS)
External
Patients and CarersIntegrated Care System/ BoardLocal Health EconomyExternal third party contractors and external authorities
Financial / physical resources responsibilities
Responsible for the Facilities operational budget of £2.09M: liaising with Associate Director of Estates and Facilities & Finance Team with justification of any deviation from budgets
Budget holder for Facilities department budgets with £10000 authorisation limit.
Authorised signatory for purchases within SFI set limits for the Facilities function, and also authorises staff timesheets and expense claims including for bank and agency staff employed within the Facilities services listed above.
Person Specification
Qualifications and Knowlege
Essential
- NEBOSH Certificate
- ISOH Certificate
- Post graduate qualification business management or able to demonstrate specialist knowledge within this field through practical experience
- Experience of working in a re-active & pressurised environment
- Knowledge & awareness of Estates & Facilities legislation
- Specialist knowledge of Waste Management
- Specialist knowledge of Facilities Soft Service
- Specialist knowledge of Cleaning management
- Understanding of Financial Management
Desirable
- Previous Senior Management Experience in similar Role
- Advanced IT skills. Computer literate to high level to be able to use, process and manage intelligent and confidential software.
- Evidence of previous management of service problems, process financial, staffing and service information.
- Knowledge of Food safety & current legislation
- Detailed Knowledge of Contract Management
- Detailed knowledge of COSHH
- Detailed knowledge of Infection control requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Queen Victoria Hospital NHS Foundation Trust
Address
Queen Victoria Hospital NHS Foundation Trust
Holtye Road
East Grinstead
RH19 3DZ
United Kingdom
Employer's website
https://www.qvh.nhs.uk/ (Opens in a new tab)