About this role
Job description
Job Title: SCCM, Intune, MDM and Desktop Engineering Expert
Location: Bengaluru (Primary), Hyderabad ((Secondary), - Hybrid
Department: IT Infrastructure / End-User Computing / Workplace Services
Experience: 7–10+ years
Job Summary
Modern Workplace Architecture | Microsoft Intune & MEM | MDM | Azure Virtual Desktop (AVD) | MECM (SCCM) & Co-management | Endpoint Security & Zero Trust | Conditional Access | Microsoft Defender & DLP | Windows, macOS, iOS, Android Management | Cloud & Hybrid Transformation
Key Responsibilities
Desktop Engineering
- Design and maintain Windows 10/11 images using tools like SCCM, MDT, or Autopilot.
- Automate deployment and updates of OS and applications using Microsoft Endpoint Configuration Manager (MECM) and Intune.
- Implement and maintain Group Policies, user profiles, and desktop configuration baselines.
Support and Operations
- Troubleshoot escalated desktop, M365, and endpoint issues.
- Support zero-touch deployment initiatives via Windows Autopilot and Azure AD Join.
- Provide guidance for patch management, hardware lifecycle, and device health monitoring.
Modern Workplace Transformation
- Lead the adoption of cloud-first, mobile-first strategies across the digital workplace.
- Collaborate with cybersecurity and compliance teams to enforce endpoint protection and governance standards.
- Evaluate and implement tools for digital experience monitoring (e.g., Nexthink, Lakeside).
Required Skills & Experience
- 7+ years of experience in desktop engineering and Microsoft 365 administration.
- Strong expertise in Microsoft Intune, SCCM/MECM, Autopilot, and Windows Update for Business (WUfB).
- Hands-on experience with PowerShell scripting for automation and reporting.
- Knowledge of Azure AD, Conditional Access, and Hybrid Identity.
- Familiarity with Office 365 tenant administration and licensing.
- Solid understanding of enterprise security standards and device compliance.
Preferred Qualifications
- Microsoft certifications: MD-102, MS-102, SC-300, or AZ-104.
- Experience with co-management of devices using Intune and SCCM.
- Exposure to Apple macOS management using Intune or Jamf.
- Knowledge of virtual desktop infrastructure (VDI) like AVD or Citrix.
Soft Skills
- Excellent communication and stakeholder engagement skills.
- Analytical thinking and problem-solving capabilities.
- Ability to manage competing priorities and lead technical projects.
- Team-oriented with mentoring experience and documentation skills.