About this role
Job Summary
This role assists in the practice of veterinary medicine under the direct supervision of a Doctor or Hospital Manager.
Supervisory Responsibilities
- None
Duties/Responsibilities
- Responsible for client communication (verbal and written) regarding all aspects of the client’s pet.
- Assist in discussing treatment plans, provide data entry for those plans for documentation.
- Medical record management through practice management software program.
- Ability to gain compliance on treatment plans and to educate clients.
- General duties include dispensation of medication, performing x-rays, performing blood draws, placing catheters, obtaining samples, providing treatments, running diagnostic equipment, nursing care, vaccine administration, and animal restraint.
- Utilization (set-up, breakdown, cleaning, maintaining) of medical equipment.
- Client engagement and delivering WOW customer service is an important aspect of the role.
- Cleaning all areas of the hospital.
- Assist with CRS and Kennel functions when called upon.
Required Skills/Abilities
- Excellent communication and interpersonal skills
- Compassion and empathy for pets, clients, and staff
- Detail Oriented
- Great sense of urgency
Education and Experience
Preferred: Associates Degree in Veterinary Assisting.
Physical Requirements
- Must be able to lift at least 40 pounds.
- Standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work.
- May have extended periods of time viewing computer screens and reading.