About this role
Ticket Seller Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
The Role
The Ticket Seller is responsible for ticket sales for shows or events by performing the following duties.
Essential Duties and Responsabilities
- Opens and or closes ticket window as required.
- Accurately dispenses tickets as requested by patrons; accepts payment and makes changes accurately.
- Maintains accurate count when selling hard tickets or accesses computers for count of computer printed tickets.
- Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
- Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
- Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
- Efficiently and courteously answer questions concerning prices, seating, and events. Gives information concerning coming attractions.
- Files various records and reports. Performs related to clerical work as assigned.
Supervisory Responsibilities
This position has no supervisory responsibilities
Education and/or Experience
- High School Degree
- Or 1-year related experience and/or training
- Or equivalent combination of education and experience
- Customer service background preferred
- undefinedSkills and Abilities Good communications skills. Listens and gets clarification; Responds well to questions. Good math skills; high aptitude for figures Good customer service skills and sense of public relationsMust have professional attitude and appearanceBasic Knowledge of English languageMust be able to pass a criminal background check and a credit checkAbility to work flexible hours including daytime, evening, weekends, and holidays, as needed NoteASM reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.