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Front Office Manager, The Westin Monache @ Alterra

Mammoth Lakes, California, USOnsiteFull-time
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About this role

Year Round

LIVE THE DREAM. Work here. Play here.

The mountains are calling.

NOTE: This position is located in Mammoth Lakes, California.

Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it?

More about the benefits and perks of your adventure here:

  • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
  • Discounts on ski/snowboarding lessons
  • Friends and Family vouchers
  • Retail & Food discount
  • Equipment Rental discount
  • 401k with company match
  • Healthcare
  • Dental
  • Vision
  • PTO for benefit eligible employees
  • Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide

*Offers of employment may be contingent upon successful completion of a background investigation.

A little about this position

  • Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle.
  • Responsible for financial, employee, and guest service goals of the department.

Requirements

  • Four-year college degree preferred.
  • Minimum of 2 years’ Hospitality supervisory experience required, with management experience in the hotel industry preferred
  • Experience in a Mountain and/or Destination Resort hotel preferred
  • Strong written and verbal skills required
  • Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, and Visual One.
  • Strong work ethic.
  • Ability to effectively communicate to guests, employees, and management.
  • Ability to perform under pressure and with deadlines.
  • Ability to solve problems using common sense and hotel policy.

Pay: $70,304.00 - $73,732.50 per year

Skills

guest serviceExcelVisual OneSupervisory Experience

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