About this role
To provide customers with top quality service in order to establish a great experience according with Dolce & Gabbana philosophy and culture.
- Interact with customers, take orders for drinks;
- Plan and present bar menu;
- Serve drinks to the customer;
- Mix ingredients to prepare cocktails and other drinks;
- Assess customers’ needs and preferences and make recommendations;
- Ability to Sell or influence others for up selling and suggestive selling;
- Provide recommendations and suggestions to guest for choosing drinks and Snacks;
- Serve customers in a friendly and helpful manner;
- Maintain liquor inventory and consumption;
- Prepare inventory or purchase requisitions as needed to replenish supplies;
- Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests;
- Stay customer focused and nurture an excellent customer experience.
- Showing guests to tables during Bar service
- Greeting and escorting guests with a professional and positive attitude
- Oversea the flow of guests within the restaurant
- Manage the reservations and shift of the team
- Maintain ambience of restaurant – lighting, music, cleanliness, hygiene
- Oversea and pro-actively deal with guest queries and complaints
- Advising guests on menus & beverage choices
- Checking and dealing with guests Special Occasion arrangements