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CUSTOMER SERVICE ASSOCIATE IV (_, TNG, MA, 94031) @ TE Connectivity

_, TNG, MA, 94031OnsiteFull-time
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About this role

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

  • Job Overview Strengthens customer relationships by acting as a liaison between customer and any internal points of contact.
  • Job Requirements Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
  • Investigating credit and debit requests and queries to issue credit/debit as necessary.
  • Answering technical queries from customers using online technical references and to offer alternatives using available resources.
  • Driving corrective actions and improvement projects that will raise customer satisfaction levels.
  • What your background should look like Typically requires 0-2 years of related work experience.
  • Requires high school diploma.
  • Completion of an AA degree or equivalent is preferred.

Competencies Values

  • Integrity, Accountability, Inclusion, Innovation, Teamwork

Skills

Customer ServiceAA degree

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