About this role
Here are our Core Values: Trusted Responsible Ambitious & Humble Open & Inclusive If these values resonate with you, Bureau Veritas is looking for a Job Title: Regional Quality Assurance Manager Department: Corporate Services Location: Burnaby Basic Purpose: Directs the Quality Assurance function for laboratories within an assigned region. Implements and maintains a quality assurance program that ensures laboratory data is accurate, precise, s cientifically valid, legally defensible, and compliant with accreditation and certification requirements.
Key Accountability/Responsibilities
- Implement and monitor Quality Assurance and Quality Control practices to maintain accreditation standards and client requirements.
- Identify management system deviations and initiate corrective actions.
- Supervise and develop QA staff, including training, authorization, and record maintenance.
- Organize proficiency evaluations, internal audits, and method audits.
- Monitor PT performance and communicate deficiencies to Operations.
- Approve quality system documents and records.
- Report quality system performance and improvement opportunities to laboratory management.
- Liaise with clients and regulatory agencies regarding QA programs.
- Maintain expertise in CALA, SCC, MEQ, GMP, GLP, ISO/IEC 17025, and other accreditation standards.
- Manage annual budgets and monitor expenditures.
- Deliver quality presentations to clients and staff.
- Support continuous improvement initiatives and compliance with company policies, ethics, and health & safety requirements.
- Participate in audits, meetings, and other assigned duties.
Skills and Competencies
- Strong knowledge of ISO/IEC 17025 quality management systems.
- Knowledge of CALA, Standards Council of Canada (SCC), MEQ, GMP, GLP, and accreditation/certification standards.
- Laboratory quality assurance and quality control expertise.
- Budget planning and financial management skills.
- Audit management and regulatory compliance experience.
- Strong presentation, training, and facilitation skills.
- Proficiency with Microsoft Office and quality management documentation systems.
- Leadership and People Development
- Communication and Influencing
- Strategic Thinking
- Problem Solving and Decision Making
- Customer Focus
- Accountability
- Continuous Improvement
- Collaboration and Relationship Building
- Planning and Organizing
- Adaptability Education, Certifications, and Experience:
- B.Sc. in Chemistry or equivalent combination of post-secondary education and quality assurance experience.
- Minimum 5 years of laboratory experience.
- Minimum 5 years of quality assurance experience.
- Strong background in quality management systems, including ISO/IEC 17025.
- Demonstrated experience leading and motivating staff Physical and Environmental Conditions:
- Primarily office-based with regular exposure to laboratory environments.
- Frequent interaction with laboratory operations, clients, and regulatory bodies.
- Regular computer use, report preparation, and presentation delivery.
- Exposure to hazardous materials in laboratory settings; appropriate PPE and safety procedures required.
- Ability to travel extensively, including occasional evenings, weekends, and overnight stays.
Travel
Requirements
Frequent travel to laboratory locations, client sites, audits, meetings, and training sessions. Some out-of-town and overnight travel required. Bureau Veritas is proud to be committed to providing fair and competitive pay. The salary for this role will be commensurate with skills / experience with a range of $105,000 - $115,000. Eligible to participate in Annual Incentive Plan.
Benefits
Health & Dental Coverage Life Insurance STD & LTD Coverage Company RRSP match Employee Assistant Program (EAP) Professional Development