About this role
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Includes the following.
- Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills.
- Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product.
- Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards Safekeeping of Company assets KNOWLEDGE, SKILLS AND ABILITIES: Excellent customer service Meeting sales goals Selling to customer needs People skills High energy levels
REQUISITE EDUCATION AND EXPERIENCE
- Matric certificate 2 - 4 years of retail experience