Regulatory Learning Lead @ JPMorgan Chase Corporate

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Join a global team of regulatory compliance learning professionals and help shape how training is delivered across the firm. In this role, you will partner with Compliance, business stakeholders, and subject matter experts to develop and execute learning solutions that support a strong culture of compliance. You will have the opportunity to drive meaningful impact, influence key stakeholders, and support regulatory readiness across multiple regions.

As a Regulatory Learning Lead in the Firmwide Regulatory Learning team, you will manage the end-to-end regulatory training lifecycle across EMEA, LATAM, and Canada. You will partner with Compliance and subject matter experts to identify and assess training needs, develop learning solutions, and support regulatory and audit requirements. Your work will help ensure employees receive timely, effective, and compliant training programs that support the firm's global Compliance Program.

Job responsibilities

In this role, you will support the end-to-end training lifecycle for the EMEA, LATAM and Canada regions, specifically and:

• Partner with Compliance stakeholders to identify, assess, and prioritise regulatory training requirements.
• Deliver and oversee regulatory learning solutions across EMEA, LATAM, and Canada.
• Build and manage training audiences and assignment criteria in partnership with subject matter experts.
• Serve as a key point of contact for Compliance, responding to enquiries and requests for information.
• Analyse training and compliance data to support regulatory, audit, and control-related requests.
• Manage instructor-led training program processes and maintain associated documentation and repositories.
• Lead training-related projects and support continuous improvement initiatives.
• Maintain accurate training/project related records and governance documentation to comply with firmwide control standards.
• Collaborate with global learning teams to resolve issues, implement solutions, and enhance processes.
• Participate in cross-functional learning initiatives that support global business priorities.
• Support regulatory examinations, internal reviews, and audit activities related to training programmes.

Required qualifications, capabilities, and skills

• Advanced proficiency in Microsoft Excel, Microsoft Office applications, and collaboration tools.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Experience managing multiple projects and priorities in a fast-paced environment.
• Excellent written and verbal communication skills with the ability to present information to senior stakeholders.
• Strong stakeholder management and relationship-building capabilities.
• Ability to exercise sound judgement and make informed decisions in complex situations.
• Strong attention to detail and a robust control and risk management mindset.
• Experience responding to audit, regulatory, or control-related requests.
• Ability to work independently and deliver high-quality outcomes under tight deadlines.
• Experience using data visualisation and reporting tools.
• Demonstrated ability to partner effectively with global and cross-functional teams.

Preferred qualifications, capabilities, and skills

• Experience working within regulatory compliance, risk, controls, audit, or learning functions.
• Familiarity with learning management systems and training administration processes.
• Experience supporting regulatory examinations or internal audit reviews.
• Knowledge of training governance, compliance frameworks, or regulatory requirements.
• Experience leading process improvement or operational efficiency initiatives.
• Ability to influence stakeholders across multiple functions and geographic regions.
• Experience working in a global, matrixed organisation.