About this role
The City of Edinburgh Council
About Us
Are you keen to shape the future of Scotland’s capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We’re the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you’ll find a role where you can make a difference and grow your career.
Our Culture
Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council.
Equality, Diversity and Inclusion
We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we’re committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.
As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.
Happy to talk flexible working.
Colleague Support and Wellbeing
As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics.
We’re committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here.
We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.
Reasonable Adjustments
We’re committed to providing an inclusive and accessible experience at work for all our colleagues and we’ll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We’re also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.
Household Support Worker
Household Support & Advice
Salary: £34,452 - £40,501
Hours: 36 per week
An exciting opportunity has arisen for several posts across all localities within the City of Edinburgh Council’s Household Support and Advice service. A fast-paced service with a broad and varied remit, Household Support is responsible for the City of Edinburgh Council’s statutory response to tackling and preventing residential Anti-Social Behaviour. Household Support is also a Care Inspectorate registered visiting support service, delivering Housing Support to adults and families with a focus on preventing homelessness and poverty, utilising a ‘No Wrong Door’ approach. All staff are required to be registered with the Scottish Social Services Council and operate within the SSSC Codes of Practice and adhere to the Care Inspectorate Health and Social Care Standards.
At its heart, Household Support and Advice is a preventative and early intervention service which seeks to improve the lives of residents and address the root causes of poverty and antisocial behaviour by offering a range of holistic assistance. You will provide support to households, including mediation and regulated visiting support, as well as enforcement action around antisocial behaviour.
Being part of a frontline service, you will often be the first point of contact a citizen has with Household Support and Advice provision. You will work closely with individuals and partner agencies such as the Police, Housing and Homelessness colleagues; Legal Services; Social Work; and Health and Social Care professionals, to promote people’s wellbeing and facilitate a restorative approach to neighbour disputes and antisocial behaviour complaints.
You will work systemically with people to understand and promote positive change through short term, person centred and outcomes focussed support. You will draw on the principles of Getting It Right for Everyone in undertaking assessments and develop SMART action plans to support people to achieve positive outcomes, maintain tenancies, tackle inequality, isolation and poverty.
As such, this post is suitable for candidates who have an interest and experience in promoting resilience in communities by supporting vulnerable people whose issues range from experiencing or causing antisocial behaviour, to being at risk of homelessness, and/or experiencing financial hardship.
While the role is one of investigating antisocial behaviour complaints within the community and providing visiting client support within peoples’ homes, there is a requirement to be based within the locality office. This is not a hybrid role.
You are also expected to have an SVQ level 3 in Social Services and Healthcare (SCQF 7) or be willing to work towards gaining this qualification to fully meet SSSC registration requirements. On job training will be provided. Continuous professional development is a requirement of your registration with the Scottish Social Services Council, so a commitment to your on-going learning and development is expected.
If you wish to know more about the role please contact Debbie Corner [email protected] or Nicky Maybury [email protected]
This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.
Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4
As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.
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View Household Support Worker job description
View Household Support Worker person specification