About this role
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Product Strategy & Development
- Define and execute product roadmaps for Insurance and Virtual Card offerings
- Conduct market research, competitor analysis, and customer feedback to identify opportunities and gaps
- Develop business cases and product proposals for new initiatives
- Identify market opportunities, customer pain points, and emerging trends in global remittances and payments
- Work closely with engineering, compliance, operations, and marketing teams to deliver high-impact features.
Execution & Delivery
- Lead product development lifecycles from ideation to launch and post-launch optimization
- Define product requirements, user stories, and acceptance criteria
- Monitor product performance and customer feedback to drive continuous improvement
- Ensure growth of product adoption by driving usage, growth of unique users, value transacted and revenue in the assigned portfolios
- Manage all communications, customer engagements and meetings with partners
- Coordinate with Marketing, CX and Usage & Retention team to develop initiatives to increase usage of products and services. (Campaigns)
Compliance
- Ensure proper onboarding of partners including up to date contracts and due diligence
- Ensure products meet regulatory requirements across jurisdictions (AML, KYC etc.)
Stakeholder & Partner Management
- Collaborate with internal teams (Tech, Marketing, Legal, Compliance, Finance) to ensure seamless product delivery)
- Manage relationships with external partners including insurers, investment platforms, and card issuers
- Negotiate and structure partnership agreements to support product goals
Performance management & Reports
- Conduct Daily, weekly, Monthly reviews to track and monitor performance against business targets
- Prepare timely management reports highlighting performance against set business KRAs
- Drive continuous improvement through data analysis and feedback loops
- Produce and deliver required reports for the business on demand
- Other duties may be assigned by the line manager.
Educational Level
- Bachelor’s in business administration, Marketing, Finance, Commerce or Equivalent
Relevant Experience
- 3-year experience in product management, preferably in financial services
Other Dimensions
- Proven experience managing digital products in insurance, investment, or card services
- Familiarity with regulatory frameworks and compliance in financial services
- Strong analytical, strategic thinking, and problem-solving skills
- Excellent communication and stakeholder management abilities
- Familiarity with agile methodologies and digital product tools (e.g., Jira, Confluence, Figma)